Hi, I’m
Carolina Skinner
Summerville,South Carolina
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
24
years of professional experience
Work History
Sweet Carolinas Bakery
Bakery Owner
03.2018 - Current
Job overview
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Established foundational processes for business operations.
Va Smiles
Dental Assistant /Orthodontic Dental Assistant
01.2014 - 10.2016
Job overview
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Explained treatment procedures and instructed patients on home care guidelines.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared patient x-rays and images for dentist review.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Monitored patient comfort and safety during dental procedures.
- Scheduled and confirmed patient appointments.
- Verified patient insurance eligibility and benefits.
- Made preliminary impressions for study casts and occlusal registrations for mounting study casts.
Watertown Dental Health Group
Dental Assistant /Orthodontic Assistant/Endodontic Dental Assistant
09.2011 - 01.2014
Job overview
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared patient x-rays and images for dentist review.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Took dental images following strict patient protection rules, applying lead aprons.
- Made preliminary impressions for study casts and occlusal registrations for mounting study casts.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Exposed, developed and mounted dental x-rays.
Dr Brown
Dental Assistant
04.2010 - 02.2011
Job overview
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
- Prepared patient x-rays and images for dentist review.
Shenandoah Valley Orthodontics
Orthodontic Assistant
02.2008 - 03.2010
Job overview
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Took x-rays, photographs and impressions of patients' teeth and mouth.
- Taught patients strategies for boosting oral hygiene, controlling plaque, and protecting tooth enamel from long-term damage.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Poured and shaped molds from impressions and trimmed molds in grinder.
- Staged tray for procedures by arranging dental instruments and equipment.
- Prepared patient X-rays and images for review by dentist.
- Monitored patient comfort and safety during dental procedures.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Made preliminary impressions for study casts and occlusal registrations for mounting study casts.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Dr. David Hall (ret)
Dental Assistant
06.2005 - 11.2007
Job overview
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared patient x-rays and images for dentist review.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Took dental images following strict patient protection rules, applying lead aprons.
- Monitored patient comfort and safety during dental procedures.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
Sunglass Hut - Luxottica
Manager
07.2000 - 01.2005
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved marketing to attract new customers and promote business.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Cr Jewelers Diamond Importer
Manager
02.2000 - 01.2005
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
Liceo Moderno CampestreBogota, Colombia
High School Diploma
09.1997
Skills
- Labor Relations
- Budget Administration
- Administrative Oversight
- Business Management
- Contract Management
- Human Resources
- Business Marketing
- Business Administration
- Business Development
- Business Planning
- Small Business Operations
- Verbal and Written Communication
- Human Resource Management
Languages
Spanish
Native or Bilingual
Timeline
Bakery Owner
Sweet Carolinas Bakery
03.2018 - Current
Dental Assistant /Orthodontic Dental Assistant
Va Smiles
01.2014 - 10.2016
Dental Assistant /Orthodontic Assistant/Endodontic Dental Assistant
Watertown Dental Health Group
09.2011 - 01.2014
Dental Assistant
Dr Brown
04.2010 - 02.2011
Orthodontic Assistant
Shenandoah Valley Orthodontics
02.2008 - 03.2010
Dental Assistant
Dr. David Hall (ret)
06.2005 - 11.2007
Manager
Sunglass Hut - Luxottica
07.2000 - 01.2005
Manager
Cr Jewelers Diamond Importer
02.2000 - 01.2005
Liceo Moderno Campestre
High School Diploma
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