CAROLINA SUAREZ

Administrative functions, Quickbooks management, preparation and receipt of merchandise orders, supplier management, Bank, bank reconciliations, Hiring, training and coordination of personnel, event coordination, customer service, service monitoring, promotion and marketing of services provided, and everything related to the operation and administration of the company

Developed and implemented strategies to increase sales and profitability.

Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

Hiring, training and coordination of personnel, preparation and receipt of merchandise orders, supplier management, Banking, bank reconciliations, cash management, cash balances, bank deposits and everything related to the operation and administration of the restaurant.

Implementation of the policies and procedures established by the company. Customer service and attention. Carrying out administrative tasks. Supervision and control of the quality of the products and services offered. Customer relationship management, ensuring their satisfaction and loyalty. Inventory control and supply order management. Participation in the selection and hiring of new personnel. Supervision of production and control of delivery times. Quality management and compliance with safety regulations. Implementation of improvements in work processes and systems.

Administrative management, analysis and cost control, optimizing resources and maximizing profitability. Design and update of menus, ensuring quality and variety in options. Control and monitoring of inventories, orders and relationships with suppliers. Coordination with suppliers and negotiation of contracts to obtain better conditions. Management and supervision of restaurant staff, including hiring and training. Selection, supervision, motivation and direction of the dining room and kitchen team. Implementation of strategies to improve staff retention and motivation. Planning and execution of marketing and promotion strategies to increase sales. Implementation of policies and procedures to ensure food safety. Continuous evaluation and improvement of customer experience and satisfaction. Supervision of maintenance and cleaning of restaurant facilities.

Event Coordinator. Customer service, coordination of suppliers prior customer requirements, preparation of budgets, responsible for assembly and disassembly of events as well as all the elements used in them, standardization of orders, cost control and profit margin, receipt of merchandise, return of merchandise, responsibility for losses, reports of each event, monthly profitability report, administration and coordination of the company in general

schedules and timelines for events.

Managed event logistics and operations.

Brainstormed and implemented creative event concepts and themes.

Managed administrative logistics of events planning, event booking, and event promotions.

Founder and General Manager of the coffee and restaurant by Kaffas. Human resources management, inventory control, food and beverage management, control of purchases and suppliers, control of costs and waste, administration and accounting, taxes, marketing, social networks . Realization of events and positioning of the brand. 11368 NW 87th Lane Doral Fl. FOUNDER KAFFAS GROUP KAFFAS COFFEE SHOP Dessert and coffee drinks center C.c Metroplis Valencia 2001– Actual KAFFAS FUSION CUSINE Restaurant Valencia—Venezuela 2004 KAFFAS COFFEE SHOP Dessert and coffee drinks center C.c Cristal Valencia– Venezuela 2006 KAFFAS COFFEE SHOP Dessert and coffee drinks center C.c Las Trinitarias– Barquisimeto– Venezuela 2007 KAFFAS COFFEE SHOP Dessert and coffee drinks center C.c Metroplis Barquisimeto—Venezuela 2007 KAFFAS SUSHI BAR Valencia—Venezuela 2008 KAFFAS FUSION CUSINE Restaurant C.C Palm Beach Aruba 2010 BALBINA RESTAURANT BY KAFFAS Valencia– Venezuela 2013 KAFFAS BURGER BAR Valencia– Venezuela 2014 ALABTROS BY KAFFAS Valencia– Venezuela 2015