CAROLINA THOMPKINS
Kansas City,MO
Summary
Versatile administrative professional with experience providing comprehensive customer and office support in fast-paced environments. Skilled in communication, scheduling, documentation, and problem resolution with a strong commitment to accuracy and confidentiality. Recognized for reliability, professionalism, and the ability to deliver exceptional service while maintaining efficient daily operations.
Overview
6
6
years of professional experience
Work History
Lead Pre-Kindergarten Teacher
Kid's Kingdom
Gladstone MO
10.2022 - Current
- As a Lead Pre-Kindergarten Teacher I provide a safe, nurturing, and inclusive environment that supports the learning and development of young children. My responsibilities include supervising students, designing and implementing developmentally appropriate curriculum, and managing administrative tasks such as maintaining records, scheduling appointments, processing payments, and handling client communications. I ensure full compliance with all state regulations and guidelines.
Bilingual Legal Assistant
Law Office of Misti Cerra, LLC
07.2022 - 10.2022
- I provided bilingual administrative and legal support to the attorney, managing case documentation and correspondence in both English and Spanish. My responsibilities included preparing and translating legal documents, organizing discovery materials, maintaining case files, and coordinating court filings and deadlines. I ensured accuracy, confidentiality, and compliance with legal procedures while supporting efficient case management and daily operations.
Financial Services Representative
Country Club Bank
05.2020 - 07.2022
- I provided banking services to a diverse customer base, handling daily financial transactions with accuracy and professionalism. My responsibilities included processing deposits, withdrawals, loan payments, and account transfers while maintaining balanced cash drawers and verifying all transaction details for compliance. I assisted customers with account inquiries, problem resolution, and product information, promoting available banking services to support their financial needs. I consistently delivered friendly, efficient service while upholding all security, confidentiality, and regulatory standards.
Education
High School Diploma -
Shawnee Mission Horizons
Shawnee, KS05.2013
Skills
- Office & administrative support
- Customer service & client relations
- Bilingual: English & Spanish
- Transaction processing & data entry
- Multitasking & time management
- Technology proficiency
- Conflict resolution oriented
- Organization & attention to detail
- Personable & dependable
Languages
Spanish
Native or Bilingual
Timeline
Lead Pre-Kindergarten Teacher
Kid's Kingdom
10.2022 - Current
Bilingual Legal Assistant
Law Office of Misti Cerra, LLC
07.2022 - 10.2022
Financial Services Representative
Country Club Bank
05.2020 - 07.2022
High School Diploma -
Shawnee Mission Horizons