Carolina Vasquez
923 Bower St
Summary
Dynamic professional with extensive experience in office management and patient care at Our Best Life Inc. Proven ability to enhance organizational efficiency and deliver exceptional customer service. Skilled in managing electronic health records and implementing effective training programs, fostering a collaborative environment that improves team performance and patient satisfaction.
Overview
9
9
years of professional experience
Work History
Office Manager in Training
Our Best Life Inc
01.2025 - Current
- Managed office supplies inventory, ensuring availability and organization of resources.
- Assisted in scheduling appointments, coordinating meetings, and maintaining calendars for staff.
- Supported the onboarding process for new employees by preparing necessary documentation and materials.
- Implemented filing systems to enhance document retrieval efficiency and maintain compliance with regulations.
- Handling patients concerns
- Customer service
Orthodontic Assistant
Our Best Life Inc
10.2021 - Current
- Assisted orthodontists during patient procedures to ensure seamless workflow and optimal patient care.
- Prepared treatment rooms by sterilizing instruments and maintaining a clean environment for patient safety.
- Educated patients on oral hygiene practices, enhancing their understanding of treatment plans and expectations.
- Managed patient records and appointment scheduling using dental management software for improved efficiency.
Medical Assistant
Kings Point Foot and Ankle
10.2018 - 08.2021
- Assisted in patient intake and scheduling, ensuring seamless workflow within clinic.
- Performed basic wound care under physician supervision.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Educated patients on treatment plans and post-operative care instructions.
Shift Leader
Pizza Hut
04.2017 - 06.2019
- Supervised daily operations, ensuring efficient workflow and high service standards.
- Trained and mentored team members in customer service best practices and operational procedures.
- Managed inventory levels, minimizing waste while maintaining product availability.
- Implemented training programs that improved employee performance and reduced turnover rates.
Education
Medical Assistant
American Career College
CA10.2018
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Patient care
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Office Manager in Training
Our Best Life Inc
01.2025 - Current
Orthodontic Assistant
Our Best Life Inc
10.2021 - Current
Medical Assistant
Kings Point Foot and Ankle
10.2018 - 08.2021
Shift Leader
Pizza Hut
04.2017 - 06.2019
Medical Assistant
American Career College