Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carolina Villegas

Carolina Villegas

Chicago,IL

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

3
3
years of professional experience

Work History

Customer Service

Seguros Magnum
09.2021 - 10.2021
  • Trained new personnel regarding company operations, policies and services.
  • Processed refunds and exchanges in accordance with company policy.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Communicated with customers and team members to solve problems.

Assistant Supervisor

Surestaff
02.2019 - 03.2020
  • Maintained compliance with company policies, objectives, and communication goals.
  • Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
  • Worked with management team to implement proper division of responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

Education

GED -

St Augustine College
Chicago
06.2023

Skills

  • Client Requirements
  • Information Services
  • Administrative and Office Support
  • Staff Support
  • Investigate Claims

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Customer Service

Seguros Magnum
09.2021 - 10.2021

Assistant Supervisor

Surestaff
02.2019 - 03.2020

GED -

St Augustine College

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Carolina Villegas