Carolina D. Alvarez
Kenner,LA
Summary
Highly organized Bilingual Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
8
8
years of professional experience
Work History
Clerical Office Assistant
Karla's Royal Cleaning
01.2018 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Assisted with budgeting and financial management to keep office operating within budget.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Metro Health Group
Front Desk Office
02.2016 - 03.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Trained new team members on company procedures, customer service and issue resolution.
- Completed all tasks in compliance with company policies and procedures.
Education
High School Diploma -
Bonnabel High School
Kenner, LA05.2015
Skills
- Fluent in Spanish Bilingual
- Front Office Management
- Team Collaboration
- Guest Relations
- Office Organization
- Administrative Support
- Positive Attitude
- Prioritizing Work
Languages
Spanish
Native or Bilingual
Timeline
Clerical Office Assistant
Karla's Royal Cleaning
01.2018 - Current
Metro Health Group
Front Desk Office
02.2016 - 03.2018
High School Diploma -
Bonnabel High School
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