CAROLINA SOLIZ GUZMAN

• Manage the job placement of job seekers, linking their profiles with the job demand of companies, search, and registration of technical professionals in the system. Trained new employees on proper protocols and customer service standards.

• Provide psychological support and therapy to young people between 13 and 28 years of age; carrying out workshops for young people focused on youth social problems and prevention. Used therapeutic communication techniques to build rapport and guide discussion with patients.

• Provide containment guidance, therapeutic accompaniment and psychological support to children and adolescents; carry out reports and psychological evaluations and follow-up of attended cases, develop campaigns and socio-educational workshops. Identified psychological, emotional or behavioral issues using information obtained from evaluation techniques.

• Recruitment and selection of personnel, staff training: work environment, filling out attendance forms, etc. Managed employee disputes by employing conflict resolution techniques. Motivated employees through special events, incentive programs.

• Plan, give classes, evaluate student’s progress through reports and correction of exercises and exams; provide vocational guidance, intervene in all psychological processes affecting student learning.
• Provided clinical services to patients such as assessing psychological problems and conducting psychotherapy, using therapeutic communication techniques.

Subject: Behavior analysis II

• Offer student learning experiences that allows them to acquire knowledge, theoretical and technical skills for the understanding and application of Experimental Analysis of Behavior. Teach students to project what they have learned to intervene in simple behavior modification situations.

Subject: Environmental Psychology

• Offer students practical understanding of why people act in certain ways in their environment; help create sustainable solutions and motivate students to act in environmentally friendly and climate positive ways. Provided students with constructive, encouraging and corrective feedback

• Assist, guide, provide information and personalized guidance to bank customers; receipt and management of claims. Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.