Caroline Abraham
Coral Springs,FL
Summary
As a friendly and customer service-oriented professional, commitment is to deliver high-quality service and foster strong relationships. With exceptional interpersonal skills and a deep understanding of conflict resolution, thriving as a valuable team player. Excelling in collaborative environments and possess the ability to adapt swiftly to changing circumstances.
Overview
6
6
years of professional experience
Work History
Volunteer
Coral Springs Middle School Drama Club
01.2019 - 01.2020
- Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety
- Administer first aid according to prescribed procedures and notify emergency medical personnel when necessary
- Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation
- Organize, lead, and promote interest in recreational activities such as arts, crafts, games, and music
- Aid Staff Members in various jobs such as one-on-one teachings to the children with musical instruments, accompany children to their scheduled rooms, moving boxes and instruments, etc
Crewmate
McDonald
01.2020 - 01.2022
- Facilitated a pleasant dining experience by welcoming each customer, being mindful of customer needs during each transaction, and confirming order items before completing sale
- Collaborated with a team of 10+ crew members during breakfast, lunch, and weekend shifts to complete orders in a timely manner, maintain restaurant cleanliness, and restock inventory
- Demonstrated leadership and teamwork by cross-training coworkers in areas including counter, cashier, food prep, and drive-thru; helped new crew members and led training program
- Reduced customer complaints and promoted greater satisfaction by problem-solving for minor issues and including management to resolve escalated situations
Restaurant Hostess
Red Lobster Restaurant
02.2023 - 10.2023
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Checked in with servers to confirm preparedness before seating customers.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
Sales Associate
Petco
11.2023 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
High School -
Dave Thomas Education Center
Coconut Creek, FL06.2023
High School -
Marjory Stoneman Douglas
Parkland, FL01.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Patience with Animals
- Cleanliness and sanitation
- Stocking and Receiving
Timeline
Sales Associate
Petco
11.2023 - Current
Restaurant Hostess
Red Lobster Restaurant
02.2023 - 10.2023
Crewmate
McDonald
01.2020 - 01.2022
Volunteer
Coral Springs Middle School Drama Club
01.2019 - 01.2020
High School -
Dave Thomas Education Center
High School -
Marjory Stoneman Douglas
Similar Profiles
Victoria ChuchonVictoria Chuchon
You'e A Good Man Charlie Brown at Drama Club-Port Chester Middle SchoolYou'e A Good Man Charlie Brown at Drama Club-Port Chester Middle School
Jorry CharlesJorry Charles
Volunteer at Coral Springs High SchoolVolunteer at Coral Springs High School
Santhiago QuintanalesSanthiago Quintanales
Teacher's Assistant at Coral Springs High SchoolTeacher's Assistant at Coral Springs High School