Caroline Hogan
Summary
Dynamic professional with a proven track record at Target, adept in enhancing team productivity and optimizing customer experience. Skilled in workplace safety and fostering teamwork and collaboration. Fluent in Spanish, excels in multicultural environments, demonstrating a commitment to excellence and a knack for complaint resolution.
Overview
31
31
years of professional experience
10
10
Art Consultant
Work History
Team Member
Target
04.2020 - Current
- Worked different stations to provide optimal coverage and meet production goals.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Maintained productive, efficient approach to all tasks.
- Contributed to team success by completing jobs quickly and accurately.
Team Leader
Target
10.2022 - 05.2024
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Educated staff on organizational mission and goals to help employees achieve success.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Front Office Receptionist
Mega Fun and Fitness
08.2010 - 05.2021
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Art Consultant
The Print Gallery
Southfield, Michigan
09.1993 - 12.2003
- Delivered services to customer locations within specific timeframes.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Learned and adapted quickly to new technology and software applications.
Education
MBA - Business Administration And Management
Umassglobal
Aliso Viejo, CA03-2025
Bachelor of Arts - Art History
University of Michigan, Dearborn
Dearborn, MI12-1991
No Degree - Graphic Design
American College in London
London, England01-1988
Skills
- Workplace Safety
- Equipment Operation
- Complaint resolution
- Cash Handling
- Hospitality and accommodation
- Teamwork and Collaboration
- Spanish fluency
- Extensive travel experience
- Culturally literate
Multi-media artist
Watercolor, acrylics, collage, pencil drawings
Additional Information
Extensive travels in my formative years, having lived in England and Brazil. I am a first generation American to Argentine parents, and have had exposure to many different cultures. This experience has greatly influenced my customer service excellence as well as having rewarding relationships with my peers.
Languages
Spanish
Professional Working
French
Limited Working
German
Elementary
Interests
Reading, collecting interesting objects, gardening, interior design, photography and fashion
Timeline
Team Leader
Target
10.2022 - 05.2024
Team Member
Target
04.2020 - Current
Front Office Receptionist
Mega Fun and Fitness
08.2010 - 05.2021
Art Consultant
The Print Gallery
09.1993 - 12.2003
MBA - Business Administration And Management
Umassglobal
Bachelor of Arts - Art History
University of Michigan, Dearborn
No Degree - Graphic Design
American College in London
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