Caroline Ames
Fairfax,VA
Summary
Dedicated and adaptable professional with a diverse background in office administration, deep cleaning, and customer service within the fast paced environment of Dunkin' Donuts. Proficient in managing administrative tasks, maintaining cleanliness standards, and delivering exceptional customer experiences. Possesses strong organizational skills, attention to detail, and a proactive approach to problem solving. Seeking to contribute effectively in a new, dynamic work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Deep Cleaner
Thomas Aquinas College
08.2022 - Current
- Performed a variety of tasks throughout my college campus, including cleaning windows, bathrooms and showers, and setting up for events.
- Enhanced cleanliness levels by thoroughly deep cleaning various commercial and residential spaces.
- Maintained a safe working environment by adhering to industry-standard safety practices during deep cleaning procedures.
Church Office Worker
Diocese Of Arlington
05.2022 - 08.2023
- Increased office efficiency by organizing and maintaining a well-structured filing system.
- Interacted with guest speakers by phone, email, or in-person to provide information.
- Emailed back and forth with parents who had any questions/concerns about summer camps.
- Welcomed visitors and guest-speakers and alerted staff to events.
- Planned events for Parish Staff.
- Created visually appealing flyers and spreadsheets.
- Purchased necessary equipment for events and summer camps and kept track of budget and expenses.
- Assisted in training new hires on company policies and procedures – fostering a more knowledgeable workforce capable of handling various tasks independently.
Dunkin Donuts Employee
Dunkin Donuts
05.2021 - 08.2021
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness, and willingness to any customers.
- Learned new drink or food recipes quickly and eagerly.
Education
Bachelor of Arts - Liberal Arts
Thomas Aquinas College
Santa Paula, CA05.2026
Skills
- Professionalism and Etiquette
- Customer Service
- Positive Attitude
- Organizing and Categorizing
- Deep cleaning expertise
- Event Planning
Certification
- CPR certified
- VIRTUS trained (National Catholic Risk retention Group)
Timeline
Deep Cleaner
Thomas Aquinas College
08.2022 - Current
Church Office Worker
Diocese Of Arlington
05.2022 - 08.2023
Dunkin Donuts Employee
Dunkin Donuts
05.2021 - 08.2021
Bachelor of Arts - Liberal Arts
Thomas Aquinas College
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