Caroline Anderson
Lake Dallas,TX
Summary
Influential Supervisor with exemplary track record of cultivating talent and directing cohesive and focused teams. Skilled at establishing and maintaining strategic business relationships to generate essential business opportunities. Adept in building cross-functional staff, demonstrating exceptional communication skills and making critical decisions during challenges. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict. Early childhood education professional, well-prepared for leadership roles in preschool settings. Proven track record of designing and implementing engaging learning activities that promote cognitive and social development. Committed to fostering collaborative team environment and adapting to changing classroom needs.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Canine Handler
The Dog Stop
05.2024 - 08.2024
- Established and maintained safe and clean working environment for animals.
- Observed and reported changes in canine behavior and health to appropriate stakeholders or supervisors.
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
- Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
- Communicated professionally with pet owners via phone, email, and text.
- Provided excellent care to dogs with special needs, ensuring they received proper medication and attention.
Lead Teacher - Toddlers
Kids R Kids
08.2022 - 04.2024
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.
- Designed and executed project-based learning experiences, promoting teamwork, problem-solving skills, and real-world connections for students.
- Helped students explore concepts with engaging, learning-focused activities.
- Adapted teaching methods and materials to meet students' varying needs.
Supervisor
Kidzania Dallas
11.2019 - 07.2022
- Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs
- Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents
- Worked with children individually and in groups to teach social, communicative and problem-solving skills
- Created and implemented diverse educational strategies to boost development
- Prepared group activities to enhance socialization, communication, and problem-solving skills for children
- Counted cash in register drawer at beginning and end of shift
- Answered questions about store policies and concerns to support positive customer experiences
Key Holder
Bath & Body Works
08.2021 - 03.2022
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
Child Care Provider
Kiddin Around
06.2018 - 01.2019
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Developed lessons and activities to promote children's physical and emotional development.
- Counted cash in register drawer at beginning and end of shift.
- Operated cash register for cash, check and credit card transactions with 100% accuracy.
- Reviewed and resolved differences between accounting information and cash drawer.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Met with parents about daily activities, positive developments and issues.
Child Caregiver
Valley Creek Church
10.2017 - 07.2018
- Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents
- Maintained effective schedule balance between rest periods, active play and instruction
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
- Met with parents about daily activities, positive developments and issues
- Managed safety and security of all children under care
- Kept notes of behavior issues, food served and medications administered to children
- Kept all areas neat, clean and properly sanitized
- Helped children develop motor skills in preparation for preschool and kindergarten
Education
High School Diploma -
Flower Mound High School
Flower Mound, TX4 2019
Associates Degree - Art of Teaching
Collin County Community College
Plano, TX 2021.08 - 2023.12
Skills
- Parent-teacher communication
- Classroom organization
- Teamwork
- Attention to detail
- Creative problem solving
- Customer service
- Interpersonal skills
- Early childhood education
- Special needs support
- Time management
- Reliable and punctual
- Exceptional customer service
- Cash handling
- Cash register operation
- Conflict resolution
- Store opening and closing
- POS system operation
- Merchandise display
- Policy and procedure adherence
- Friendly and outgoing
- B2B sales and customer service
- Service oriented
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