Caroline Arnold
Knoxville,TN
Summary
Driven, creative, and disciplined student with proven experience in customer service, adept at building strong relationships with both teammates and customers. Eager to leverage my strong work ethic, problem-solving abilities, and passion for success in a business or marketing internship, where I can contribute to team achievements while gaining valuable hands-on experience in the field.
Overview
5
5
years of professional experience
Work History
Associate, Fitter
Fleet Feet
Knoxville, TN
05.2023 - Current
- Provide personalized service through the Fleet Feet outfitting process, ensuring customers are fitted with running shoes based on 3D foot scans.
- Explain the science behind each shoe choice, providing customers with tailored recommendations for comfort and performance
- Delivering exceptional customer service and helping build a loyal customer base
Shift Leader
Tropical Smoothie Cafe
Knoxville, TN
09.2019 - 05.2022
- Recognized for excellent leadership and organization by being promoted to shift leader.
- Oversaw daily operations to maintain a clean and organized environment.
- Maintained a friendly and helpful demeanor to assist customers.
- Supervised and trained staff to ensure efficient workflow and positive team dynamics.
- Maintained inventory, and ensured products were prepared and served in a timely manner.
Education
The University of Tennessee - Advertising
The University of Tennessee
Knoxville, TN05.2026
Skills
- Time management and organization
- Customer and client services
- Team leadership
- Verbal and written communication
- Creativity and content creation
- Microsoft Office proficiency
Scholarshipsandawards
- National Honor Society (NHS), Recognized for academic excellence, leadership, and community service.
- National Honors Technical Society (NHTS), Awarded for high achievement in technical education and dedication to academic success.
Accomplishments
National Honor Society (NHS) – Recognized for academic excellence, leadership, and community service.
National Honors Technical Society (NHTS) – Awarded for high achievement in technical education and dedication to academic success.
Timeline
Associate, Fitter
Fleet Feet
05.2023 - Current
Shift Leader
Tropical Smoothie Cafe
09.2019 - 05.2022
The University of Tennessee - Advertising
The University of Tennessee
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