Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Caroline Bethea

Glen Allen,VA

Summary

Offering excellent communication and organizational abilities, with strong commitment to learning and growing in professional setting. Delivers exceptional customer service and administrative support, including efficient handling of phone systems and scheduling. Ready to use and develop these skills in a Public Health role.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Virginia Diabetes and Endocrinology
06.2023 - 08.2025
  • Greeted and assisted visitors, providing exceptional customer service at front desk.
  • Managed phone calls and directed inquiries to appropriate staff members efficiently.
  • Scheduled appointments and maintained organized calendar for office operations.
  • Developed familiarity with office procedures and software systems to support daily operations.
  • Collaborated with team members to ensure smooth workflow and positive visitor experiences.

Team Member

Kona Ice
06.2023 - 08.2025
  • Delivered exceptional customer service by engaging with guests and providing product information.
  • Operated mobile serving unit, ensuring optimal equipment functionality and cleanliness.
  • Managed inventory levels, consistently restocking supplies to meet demand during peak hours.
  • Collaborated with team members to streamline service processes, enhancing overall efficiency.
  • Trained new staff on operational procedures and customer interaction techniques for improved performance.

Team Member

Glen Allen Youth Athletic Association
10.2022 - 07.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Trained new team members by relaying information on company procedures and safety requirements.

Junior Lacrosse Referee

The Southeast Virginia Women's Lacrosse Officials Association
02.2024 - 05.2025
  • Enforced game rules and regulations to ensure fair play and safety for all participants.
  • Mediated disputes between players and coaches, maintaining a respectful environment on the field.
  • Attended training sessions to stay updated on rule changes and improve officiating techniques.
  • Collaborated with fellow officials to maintain consistent officiating standards during games.

Education

High School Diploma -

Glen Allen High School
Glen Allen, VA
05-2025

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Leadership
  • Team Cooperation
  • Problem-solving skills
  • Verbal and written communication
  • Scheduling
  • Work prioritization
  • Initiative-taking
  • Issue handling

Accomplishments

  • Graduated High School with a 4.3 GPA, as well as top 15% of my class
  • Participated in multiple honor societies: National Honor Society, Rho Kappa, and Mu Alpha Theta
  • Recognized students of the month
  • Excelled in AP and Dual Enrollment Courses: AP Psychology, AP U.S History, AP Biology, AP Language and Composition, AP Spanish Language and Composition, AP Government, Dual Enrollment English 101
  • Varsity Field Hockey and Lacrosse
  • Teammate and coach selected captain for field hockey and lacrosse

Timeline

Junior Lacrosse Referee

The Southeast Virginia Women's Lacrosse Officials Association
02.2024 - 05.2025

Front Desk Receptionist

Virginia Diabetes and Endocrinology
06.2023 - 08.2025

Team Member

Kona Ice
06.2023 - 08.2025

Team Member

Glen Allen Youth Athletic Association
10.2022 - 07.2025

High School Diploma -

Glen Allen High School

Similar Profiles

CREATE PROFILE