Caroline Bledsoe
Finance
Wilmington,NC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level office position. Ready to help team achieve company goals. Dependable candidate who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Cleaning Crew Member
Self-Care Cleaning
02.2022 - Current
- Handled equipment, chemicals, and materials properly and with caution.
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
- Worked alongside other cleaners to complete jobs in residential and rental properties.
- Used time management and efficient cleaning methods to meet deadlines.
- Used cleaners and squeegees to clean windows, glass partitions and mirrors.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Confirmed all cleaning tools and equipment were stored properly after use.
Server
Jack Mackerels Island Grill
03.2021 - Current
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Served food and beverages promptly with focused attention to customer needs.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Answered customers' questions, recommended items, and recorded order information.
Sales Recruiter
Bankers Life & Casualty Insurance
03.2022 - 03.2023
- Operated and maintained applicant tracking and candidate management systems.
- Developed recruiting strategies to identify qualified candidates and build network.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Collaborated Financial advisors to understand scheduling and expectations.
- Identified potential prospects through referrals, cold calling, job websites.
- Posted adverts with open job positions on various job boards and social media platforms.
- Used Microsoft Excel to create and maintain performance, reports, logs, and spreadsheets.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Scanned customer policies to administrators for filing purposes.
Sales Associate
Five Below
08.2020 - 04.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
Associate of Applied Science - Business Administration
Cape Fear Community College
Wilmington, NC 05.2001 -
High School Diploma -
Eugene Ashley High School
Wilmington, NC 05.2001 -
Skills
Account Updating
Paperwork Processing
Product Knowledge
Data Entry
Appointment Scheduling
Multi-tasking
Organized
Interpersonal Skills
Store Maintenance
Conflict Resolution
Microsoft Excel
Spreadsheets
Follow-Up Skills
Report Creation
Computer Proficiency
Professional Telephone Demeanor
Microsoft Outlook
Problem-Solving Abilities
Customer Relationship Management (CRM)
Money Handling Abilities
Timeline
Sales Recruiter
Bankers Life & Casualty Insurance
03.2022 - 03.2023
Cleaning Crew Member
Self-Care Cleaning
02.2022 - Current
Server
Jack Mackerels Island Grill
03.2021 - Current
Sales Associate
Five Below
08.2020 - 04.2021
Associate of Applied Science - Business Administration
Cape Fear Community College
05.2001 -
High School Diploma -
Eugene Ashley High School
05.2001 -