Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level office position. Ready to help team achieve company goals. Dependable candidate who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Cleaning Crew Member
Self-Care Cleaning
02.2022 - Current
Handled equipment, chemicals, and materials properly and with caution.
Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
Worked alongside other cleaners to complete jobs in residential and rental properties.
Used time management and efficient cleaning methods to meet deadlines.
Used cleaners and squeegees to clean windows, glass partitions and mirrors.
Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
Confirmed all cleaning tools and equipment were stored properly after use.
Server
Jack Mackerels Island Grill
03.2021 - Current
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Cultivated warm relationships with regular customers.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Served food and beverages promptly with focused attention to customer needs.
Seated customers in timely manner by managing reservations and waitlists skillfully.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Answered customers' questions, recommended items, and recorded order information.
Sales Recruiter
Bankers Life & Casualty Insurance
03.2022 - 03.2023
Operated and maintained applicant tracking and candidate management systems.
Developed recruiting strategies to identify qualified candidates and build network.
Evaluated strengths and weaknesses of candidates through effective screening processes.
Collaborated Financial advisors to understand scheduling and expectations.
Identified potential prospects through referrals, cold calling, job websites.
Posted adverts with open job positions on various job boards and social media platforms.
Used Microsoft Excel to create and maintain performance, reports, logs, and spreadsheets.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Offered advice and assistance to customers, paying attention to special needs or wants.
Answered customer telephone calls promptly to avoid on-hold wait times.
Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
Participated in team meetings and training sessions to stay informed about product updates and changes.
Scanned customer policies to administrators for filing purposes.
Sales Associate
Five Below
08.2020 - 04.2021
Helped customers locate products and checked store system for merchandise at other sites.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Education
Associate of Applied Science - Business Administration
Cape Fear Community College
Wilmington, NC
05.2001 -
High School Diploma -
Eugene Ashley High School
Wilmington, NC
05.2001 -
Skills
Account Updating
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Timeline
Sales Recruiter
Bankers Life & Casualty Insurance
03.2022 - 03.2023
Cleaning Crew Member
Self-Care Cleaning
02.2022 - Current
Server
Jack Mackerels Island Grill
03.2021 - Current
Sales Associate
Five Below
08.2020 - 04.2021
Associate of Applied Science - Business Administration