Caroline Bloodworth
Boca Raton,FL
Summary
I am a motivated and compassionate healthcare professional with a Bachelor’s degree in Hospitality and a Practical Nursing license. I have a strong foundation in customer service and interpersonal communication from a hospitality background. I have the ability to build rapport and provide exceptional care in fast-paced environments. I am adept at adapting to diverse patient needs, delivering high-quality nursing care, and working collaboratively with healthcare teams. I am passionate about combining skills in service and patient care to contribute to a positive healthcare experience and deliver compassionate, patient-centered care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Coordinator
Guardian Care Home Health Services
06.2018 - Current
- I assisted in organizing health care service schedules and ensured accurate data entry for elderly Medicare clients.
- I supervised management of document filing systems in electronic and paper formats.
- I conducted quality assurance calls to customers and patients.
- I maintained comprehensive employee records ensuring up-to-date credentials for clinicians and office staff.
- I collaborated with case managers and administrators on multiple assignments.
- I participated in audits and maintained up-to-date files for licensure and policies
- I managed customer inquiries through calls with professionalism and precision.
- I maintained accurate patient records including intake forms and care plans.
Spa Guest Relations and Sales
The Biltmore Hotel
10.2021 - 06.2023
- Greeted guests and engaged in sales presentations for individual guests and large parties in person and over the phone
- Guided guests through spa facilities while detailing available services.
- Handled guest concerns effectively as well as promptly.
- I cultivated effective problem-solving skills and hospitable-service techniques.
- I implemented effective follow-up systems for the Spa that increased our efficiency, organization, and increased sales and most importantly, our client’s satisfaction
- Made sure each guest experience was special; one worth going home with a story to tell about!
- Focused attention to detail with each guest that came in, making sure they had the best experience by being of service and being one step ahead at all times.
- Communicated Biltmore property features to enhance cross-departmental sales.
- I led ongoing training to enhance orientation of staff members on job skills and workplace knowledge
- I was able to deliver superb customer service while working in a fast paced environment
Education
Licensed Practical Nurse -
Miami Dade College
12.2024
Bachelors of Arts -
FIU Chaplain School of Hospitality
01.2022
Skills
- Being of Hospitality
- Patient-centered Care
- Conflict / Resolution
- Clear and Professional Communication
- Active Listening & Empathy
- Positive attitude and energetic
- Courteous and Professional
- Personal Initiative
- Vital Sign Monitoring
- Punctual and Reliable
- Working in a fast-paced environment
- Data Entry
- Attentive and Compassionate by putting Patients first
Certification
- LPN, State of Florida License No. PN5267215 | Issued: 2025-06
- Basic Life Support (BLS) – American Heart Association, Current
Hobbies and Interests
Fitness, Violin, Piano, Missions Trips
Timeline
Spa Guest Relations and Sales
The Biltmore Hotel
10.2021 - 06.2023
Assistant Coordinator
Guardian Care Home Health Services
06.2018 - Current
Licensed Practical Nurse -
Miami Dade College
Bachelors of Arts -
FIU Chaplain School of Hospitality
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