Summary
Overview
Work History
Education
Skills
Affiliations
Skills Interests
Certification
Languages
Timeline
Generic

CAROLINE BUSH

PENSACOLA,FL

Summary

Determined School Counselor with success in helping students achieve educational goals and personal well-being. Talented in meeting the objectives of the counseling program by providing preventive education, advocacy, mediation, and counseling to students. Sensitive to socioeconomic and cultural difference of students. Focused School Counselor with 17 years of success guiding students on academic and career decisions. Skilled at counseling students on methods for forging relationships and helping students navigate school life. Driven to support long-term goal achievement by linking students to outside resources to enhance education and career prospects.

Overview

33
33
years of professional experience
1
1
Certification
1
1
Language

Work History

School Counselor

St. John the Evangelist Catholic School
2007.08 - Current
  • Advocate for students (K4-8th grade) to promote the academic, career, personal and social development
  • Provide counseling sessions, aptitude assessments, and other methods to evaluate and advise students
  • Compliance Director for St. John the Evangelist Catholic School
  • Developed a team of experts to help establish a curriculum for students with special needs
  • Assist the school staff in the development of a School Improvement and Safe Environment plan
  • Developed a Summer Camp Program
  • Provide a group-counseling environment for students in transition
  • Collaborate with teachers and parents in the development of strategies and accommodations for students with Individual Education Plan
  • Provide a proactive leadership role that engages administrators, parents, teachers and students in the delivery of programs and services to help achieve success
  • Provide classroom presentations for conflict resolution
  • Develop positive self-concept, problem solving skills, and an understanding of educational and career alternatives
  • Liaison for the Hispanic Community of the school.
  • Identified and addressed concerns of incoming students and parents.
  • Enhanced student emotional well-being by providing individual and group counseling sessions.
  • Empowered parents/guardians involvement in their children''s education via organizing educational workshops and providing resources on academic, career, and personal/social development.
  • Developed and conducted workshops and seminars to educate students, faculty and parents on relevant topics in field.
  • Reduced disciplinary incidents through proactive conflict resolution strategies that encouraged open communication between all parties involved.
  • Conducted psychoeducational assessments to identify areas of academic and behavioral strengths and weaknesses and recommend modifications to improve learning and behavior.
  • Facilitated parent engagement through regular communication, informational sessions, and collaborative meetings to address student concerns.
  • Implemented data-driven strategies to identify areas of need within the school population, leading to targeted interventions and support services.
  • Used data to monitor students' progress and recommend solutions for improvement.
  • Advanced cultural competence among staff members by facilitating diversity training workshops on topics like unconscious bias recognition or cultural sensitivity.
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
  • Collaborated with teachers and administrators to address the social, emotional, and academic needs of all students.
  • Developed a safe and supportive school environment by promoting positive behavior and addressing issues such as bullying and harassment.
  • Used standardized assessments to evaluate abilities, interests and characteristics of different students.
  • Facilitated classroom discussions to emphasize bullying prevention and college readiness.
  • Regularly met with enrolled students to confirm success and identify problem areas.
  • Delivered supportive and knowledgeable counseling to students with academic or personal concerns.

Volunteer Coordinator/Parish Social Ministry Coordinator (PT)

Catholic Charities of Northwest Florida
2005.01 - 2011.07
  • Recruited, managed and supervised volunteers and their performance throughout the agency
  • Developed a Volunteer Manual
  • Trained volunteers for different areas of the organization
  • Visited different organizations to recruit volunteers
  • Established a relationship with organizations such as United Way, Mana Food Bank, Wash Burn Center, and United Ministries
  • Developed a program with different churches to help with disaster relief
  • Serve as Diocesan Director for Catholic Relief Services and Catholic Campaign for Human Development.
  • Designed a comprehensive curriculum for religious education programs, promoting spiritual development among participants.
  • Improved volunteer recruitment for ministry programs by creating targeted marketing materials and communication plans.
  • Provided administrative support for church operations by managing schedules, maintaining records, and handling correspondence on behalf of the ministry leadership team.
  • Enhanced ministry outreach by developing and implementing community engagement strategies.
  • Identified and recruited potential volunteer workers.
  • Evaluated program effectiveness by collecting feedback from participants and analyzing performance metrics, leading to continuous improvement initiatives.
  • Recruited trained, and managed a team of volunteers to support various ministry efforts, increasing program efficiency and reach.
  • Established a welcoming atmosphere for newcomers by organizing events designed specifically for visitor engagement and integration into the church community.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and executed successful fundraising events, resulting in increased financial support for ministry initiatives.

Receptionist/Data Clerk

Warren L Herron, Jr., M.D.
1997.10 - 2005.01
  • Front office operations scheduling appointments and test procedures
  • Ordered medications and other lab procedures performed at local hospitals
  • Processed patient data and ensured quality patient relations.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Scheduled office meetings and client appointments for staff teams.
  • Corresponded with clients through email, telephone, or postal mail.
  • Organized, maintained and updated information in computer databases.
  • Answered central telephone system and directed calls accordingly.

Laboratory Service Representative

Medical Center Clinic
1991.05 - 1997.10
  • Assisted patients and documented patient lab information
  • Ordered specific lab test and prepared samples for testing
  • Sent lab results to Physicians Office
  • Ensured quality patient care.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Managed timely and effective replacement of damaged or missing products.
  • Contributed to positive team morale by fostering an inclusive work environment that encouraged collaboration amongst colleagues from diverse backgrounds and skill sets.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Promptly responded to inquiries and requests from prospective customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.

Education

No Degree - Education

Argosy University
Phoenix, AZ
01.2012

Masters in Science Counseling and Psychology -

Troy University
Pensacola, FL
01.2007

Bachelor in Science in Psychology -

Troy University
Pensacola, FL
01.2004

Pensacola Catholic High
Pensacola, FL
01.1976

Skills

  • Mediation and crisis intervention
  • Emotional Support
  • Peer Tutoring Programs
  • Student Counseling
  • Parent-teacher collaboration
  • School Programs Development
  • Problem-Solving
  • Empathy Development
  • Conflict Resolution
  • Student Support

Affiliations

American School Counselor Association

Skills Interests

Grant Writing, Grant to Catholic Relief Services for intern $10,000, Grant to Dollar General for ESOL Program $10,000, Develop Manuel for Volunteer program for Catholic Charities, Develop a Parish Social Ministry Information booklet for Diocese of Pensacola-Tallahassee, Develop Disaster Relief program for the churches, Religious Education Teacher for Hispanic adults, Disaster Response Team for the Diocese of Pensacola-Tallahassee, ESOL coordinator for St. John Catholic Church, Reading, Walking, Family and Friends

Certification

  • NCSC - National Certified School Counselor

Languages

Spanish
Native or Bilingual

Timeline

School Counselor

St. John the Evangelist Catholic School
2007.08 - Current

Volunteer Coordinator/Parish Social Ministry Coordinator (PT)

Catholic Charities of Northwest Florida
2005.01 - 2011.07

Receptionist/Data Clerk

Warren L Herron, Jr., M.D.
1997.10 - 2005.01

Laboratory Service Representative

Medical Center Clinic
1991.05 - 1997.10

No Degree - Education

Argosy University

Masters in Science Counseling and Psychology -

Troy University

Bachelor in Science in Psychology -

Troy University

Pensacola Catholic High
  • NCSC - National Certified School Counselor
CAROLINE BUSH