Caroline Bush

• Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
• Streamlined administrative processes, resulting in measurable operational improvements amongst the 4 office practice
• Implemented efficient workflow systems leading to improved productivity among clinical support staff.
• Improved staff communication and collaboration with the implementation of a centralized information system.

• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Acted as a liaison between lead teacher, clients, and staff, ensuring smooth communication and exceptional customer service
• Supervised workload during shifts to maintain efficiency and quality service delivery
• Trained new staff on correct procedures, compliance requirements, and performance strategies.

• Provided expert consultancy services to clients, helping them optimize the health of their employees.
• Introduce the VC Wellness network of over 300 US Physicians to provide on-site employee wellness check ups
• Developed and maintained robust pipeline of prospects to ensure steady growth.
• Registered Covid vaccinations in city wide registries across the US.

• Increased sales by building strong relationships with education professionals and showcasing the benefits of our products.
• Developed a reputation for exceptional product knowledge and genuine passion for enhancing student learning outcomes, leading to increased trust among clients.
• Identified potential areas for improvement in product offerings based on direct feedback from educators in various settings.
• Collaborated with colleagues to devise innovative strategies for reaching untapped markets within the education sector.

•Coordinated elite support services for 32 client conference rooms on the prestigious Client Center floors.
•Delivered White Glove service by greeting clients and escorting them to appropriate conference rooms.
•Ensured seamless flow of operations to enhance client experience and satisfaction.
•Worked closely with internal departments to ensure seamless delivery of products and services for GS high end clients.

• Coordinated CEO's travel, calendar management, and T&E to ensure seamless operations
• Managed correspondence between OI team and clients, fostering strong relationships
• Utilized analytics from various databases to support projects and proposals effectively
• Created and supported the creation of promotional blasts to enhance brand visibility

• Managed CEO's calendar, travel arrangements, and provided administrative support
• Coordinated communication between Company Officers, Board of Directors, and SEC professionals for IPO preparation
• Recorded expenses, tracked reimbursements, and ensured accurate financial documentation