Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Caroline Carmichael

Johnson City,TN

Summary

Registered Behavior Technician adept at identifying behavioral conditions and creating corresponding treatment plans. Team player skilled at patient communication and dedicated to ongoing training. Recognized by patients for empathetic and constructive interaction. Compassionate Family Support Partner known for high productivity and efficient task completion. Bring specialized skills in empathy, crisis management, and effective communication. Excel in active listening, problem-solving, and teamwork to support families navigating challenging situations.

Overview

9
9
years of professional experience

Work History

Family Support Partner

Youth Villages
Asheville, NC
02.2024 - 06.2024
  • Provided individualized support to families in crisis situations.
  • Facilitated referrals and linkages to community resources such as housing, food banks, and mental health services.
  • Conducted home visits to assess family needs and develop a plan of action for service delivery.
  • Assisted families with developing parenting skills, budgeting, and other life skills.
  • Maintained accurate case records and progress notes in accordance with agency policies.
  • Collaborated with other social service providers to ensure continuity of care for clients.
  • Engaged in weekly group meetings to provide education on topics related to family functioning.
  • Identified potential safety risks within the home environment and provided appropriate interventions when needed.
  • Coordinated activities that promoted positive interactions between parents and caregivers and their children.
  • Advocates for clients by providing information about available resources or services.
  • Provided emotional support to families during difficult times such as illness or death of a family member.
  • Developed goal-oriented plans for client success which included measurable objectives, timelines, and strategies for achievement.
  • Monitored client progress toward goals through regular contact via phone or face-to-face meetings.

Behavior Health Technician

Positive Behavior Supports
Johnson City, TN
07.2023 - 02.2024
  • Maintained accurate records of client progress and behaviors.
  • Monitored clients' physical and emotional wellbeing.
  • Assisted clients with activities of daily living, such as bathing, dressing, eating, and grooming.
  • Facilitated group therapy sessions for clients dealing with a variety of mental health disorders.
  • Collaborated with multidisciplinary team members to develop individualized treatment plans for each client.
  • Observed changes in client behavior and reported any concerning trends to supervisor or psychiatrist.
  • Assessed safety risks in the environment and took appropriate actions when necessary.
  • Conducted individual counseling sessions to help clients manage their emotions better.

Registered Behavior Technician

Common Thread ABA
Kingsport, TN
09.2020 - 07.2023
  • Learned specialized behavior approaches to implement behavioral strategies.
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.
  • Supported client using principles of applied behavior analysis.
  • Collaborated with client's support system and other allied specialists to implement positive interventions.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
  • Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
  • Promoted positive interactions of children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication and utilizing stress scales to turn emotions into concrete concepts.
  • Worked as part of collaborative team to address changing needs of children and families.
  • Offered active guidance to families adjusting to life with loved one on autism spectrum.
  • Provided responsive communication by phone and email to answer general and pressing questions.
  • Treated clients and families with respect and dignity.
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
  • Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
  • Developed and implemented scheduling policies.

Certified Nursing Assistant

Maxim Healthcare
Johnson City, TN
10.2017 - 09.2020
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Obtained client medical history, medication information, symptoms and allergies.

Licensed Cosmetologist

Beauty Spot Salon And Spa
Gray, TN
10.2015 - 10.2017
  • Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Processed payments, entering sales in register for prompt customer service.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Assessed customer hair texture, treatment history and desired outcome to determine services required.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.

Education

Bachelor of Arts - Psychology

Southern New Hampshire University
Hooksett, NH
12-2024

Skills

  • Behavioral Analytics
  • Interpersonal Skill Development
  • Coordinating Care
  • Developmental Disability Rehabilitation
  • Computerized Time Management Systems
  • Crisis Situations
  • Behavioral Disorders
  • Adaptability and Flexibility
  • Emotional Support
  • Positive Reinforcement Strategies
  • First Aid
  • Electronic Charting
  • Autism and Spectrum Disorders
  • Case coordination
  • Documentation proficiency
  • Parenting Education
  • Child development knowledge
  • Resource Navigation
  • Client Advocacy
  • Case tracking and follow up
  • Crisis intervention strategies
  • Relationships and rapport
  • Data Collection
  • Effective Communication

References

References available upon request.

Timeline

Family Support Partner

Youth Villages
02.2024 - 06.2024

Behavior Health Technician

Positive Behavior Supports
07.2023 - 02.2024

Registered Behavior Technician

Common Thread ABA
09.2020 - 07.2023

Certified Nursing Assistant

Maxim Healthcare
10.2017 - 09.2020

Licensed Cosmetologist

Beauty Spot Salon And Spa
10.2015 - 10.2017

Bachelor of Arts - Psychology

Southern New Hampshire University
Caroline Carmichael