Caroline Carter
Summary
Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities. Client-focused Employment Specialist with 7+ years of experience working with clients from diverse career backgrounds to support comprehensive career and job searches. Tenacious advocate, supporting job seekers through rigorous job search processes. Detailed resume and job application specialist, helping clients generate targeted documents with strategic composition.
Overview
24
24
years of professional experience
Work History
Employment Specialist
Seedlinks Behavior Management
09.2023 - 12.2023
- Assisted clients with completing job applications and submitting resumes to improve interview chances.
- Established strong relationships with local employers to match clients with suitable job opportunities.
- Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
- Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses.
Social Services Director
Priority Management
02.2014 - 08.2023
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Conducted community workshops to promote different programs and educate public on available services.
- Recruited, interviewed, and hired staff members offering exceptional talent and brought great skills to team.
- Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
- Referred families to shelters, legal resources, and educational programs.
- Educated families and community members about domestic violence and impact on children.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Advocated for social and community service programs to increase awareness and funding.
- Monitored program performance and outcomes for successful delivery of services.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Medical Assistant
LSU Health & Sciences Center
01.2009 - 01.2013
- EMU Tech, Med Unit B
- Completed clinical procedures and gathered patient data for interpretation by physician
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
Substitute Teacher
Caddo Parish School Board
01.2007 - 01.2011
- Assigned, explained and graded homework
- Developed and implemented engaging lesson plans to accommodate varied student learning styles
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes
- Maintained day-to-day classroom management and discipline to promote learning initiatives
Certified Nursing Assistant
Roseview Nursing Home
01.2004 - 01.2005
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Certified Nursing Assistant
Gamble Guest House
01.2002 - 01.2003
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
CNA/ Staff Relief
Resource Medical Staffing
01.2001 - 01.2002
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Clerk 1
Radiology Records
01.2000 - 01.2000
- Produced high-quality communications for internal and external use.
- Interacted with customers by phone, email, or in-person to provide information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Education
Master of Social Work - Master's of Social Work
Grand Canyon University
Phoenix, AZ12.2024
Bachelor of Arts - Social Sciences
Louisiana State University At Shreveport
Shreveport, LA08.2007
Certified Nursing Assistant License -
Gamble Training Center
Shreveport, LA10.1998
Skills
- Client Needs Assessment
- Verbal and Written Communication
- Emotional Support
- Obtaining Referrals
- Assessing Residents
- Grievance Resolution
- Counseling Services
- Patient Admission
- Trauma-Informed Care
- Admissions Screening
Timeline
Employment Specialist
Seedlinks Behavior Management
09.2023 - 12.2023
Social Services Director
Priority Management
02.2014 - 08.2023
Medical Assistant
LSU Health & Sciences Center
01.2009 - 01.2013
Substitute Teacher
Caddo Parish School Board
01.2007 - 01.2011
Certified Nursing Assistant
Roseview Nursing Home
01.2004 - 01.2005
Certified Nursing Assistant
Gamble Guest House
01.2002 - 01.2003
CNA/ Staff Relief
Resource Medical Staffing
01.2001 - 01.2002
Clerk 1
Radiology Records
01.2000 - 01.2000
Master of Social Work - Master's of Social Work
Grand Canyon University
Bachelor of Arts - Social Sciences
Louisiana State University At Shreveport
Certified Nursing Assistant License -
Gamble Training Center
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