CAROLINE CASTANEDA
Las Vegas,NV
Summary
Loyal and dedicated. My last employment was 17years. Worked well individually and also a team player. Always willing to learn and willing to assist. Developed excellent work skills in all that I have learned and common sense.
Overview
17
17
years of professional experience
Work History
ADMINISTRATIVE ASSOCIATE
FAITH COMMUNITY LUTHERAN CHURCH
01.2007 - 01.2024
- Provided full support to the Senior Pastor, Associate Pastors, administrative staff and ministry leaders in various roles, responsibilities and projects
- Scheduled appointments and managed meetings for the Pastors on Outlook calendar
- Scheduled and managed the facilities calendar on church software
- Reserved meeting spaces on our facilities for events and special meetings
- Reserved and gave tours of our campus to walk-ins and scheduled visitors and guests
- Maintained an inviting office environment for visitors, guests, church members, vendors and colleagues
- Maintained and updated confidential profile information on church database
- Maintained the weekly online prayer bulletin for distribution
- Created and managed the monthly church newsletter for printing and online distribution
- Created and printed brochures and program booklets
- Drafted correspondence, emails and other documents
- Developed and implemented organized filing systems
- Assisted the Pastor monthly with assembling materials for the Board is Director meetings
- Assisted the Altar Team with setting up communion
- Assisted in the preparation of our community outreach events: Vacation Bible School (VBS), Trunk or Treat, Luther Fest, Volunteer Appreciation and Veterans Appreciation
- Assisted team leaders of support groups: Griefshare, Cancer Companions, Visitation Ministry and Comfort Dog Ministry
- Assisted with smaller community events for Family Movie Nights and Senior Adult Ministry
- Assisted with setting up and decorating for weddings, memorials/funerals, receptions and events
- Assisted the Missions director and coordinated donations pick up for Balm of Gilead, Hoving Home and Women's Resource Center
- Purchased supplies in bulk for hospitality events, outreach events, church worship teams and all office supplies
- Managed office VISA card and purchases
- Submitted monthly expense reports to Finance with receipts and invoices
- Received, sorted and distributed incoming mail daily
- Prepared materials monthly for New Member Orientation classes
- Prepared materials for the annual All-Staff Orientation for church & staff
- Prepared and assembled Guest bags for the Welcome Team
- Prepared outgoing mail or outgoing deliveries using Fed Ex, UPS, USPS and Amazon services
- Worked closely with vendors when ordering staff polo shirts, business cards, nametags and campus signages
- Volunteered and served in many church hours throughout the years in Outreach and hospitality
- Volunteered at the Las Vegas Rescue Mission serving food to the homeless
- Attended Global Leadership Summit Conferences at Canyon Ridge in Las Vegas, NV
- Attended Best Practices Ministry Conference in Phoenix, AZ
Education
Graduate Certificate - Clerical
Cannon's Business College
Honolulu, HIHigh School Diploma - General Studies
Pearl City High School
Pearl City, HI1982
Skills
- Detail-oriented
- Customer service skills
- Written communication
- Verbal communication
- Attention to detail
- Organizational skills
- Typing
- Data entry
- Microsoft Word
- Microsoft Outlook
- Microsoft Publisher
- Microsoft PowerPoint
- Microsoft Excel
- Internet Explorer
- Planning Center
- Constant Contact
- Shepherd Staff Church Database
- Steward Soft
- Willingness to learn software
- Proficient in office machines
- Pitney Bowes postage
- ProSystem FX Tax
- Timeslips 2005
- Copier machines
- Scanners
- Folding machine
- Large laminator machine
- Scheduling appointments
- Maintaining records
- Office procedures
- Meeting planning
- Confidentiality
- Multitasking
- Reliability
- Customer relations and communications
- Database entry
- Scheduling and calendar management
- Appointment Scheduling
- Professionalism
Timeline
ADMINISTRATIVE ASSOCIATE
FAITH COMMUNITY LUTHERAN CHURCH
01.2007 - 01.2024
Graduate Certificate - Clerical
Cannon's Business College
High School Diploma - General Studies
Pearl City High School
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