Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Caroline Chapman

Bend

Summary

Dynamic Strategic Account Executive with a proven track record at Amazon, excelling in value-based selling and executive relationship building. Consistently achieved 125% of sales quotas by leveraging cloud solutions expertise. Mentored new hires in each of my 3 roles at Amazon. Skilled in Salesforce for pipeline forecasting, driving significant revenue growth and enhancing customer engagement.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Strategic Account Executive

Amazon
01.2024 - Current
  • Manage and consult with the top 3% of third-party sellers on the Amazon Business platform to drive revenue growth and expand market share
  • Develop and execute data-driven strategies leveraging Amazon’s internal algorithms and analytics tools to optimize seller performance
  • Collaborate cross-functionally with product, marketing, and technical teams to deliver tailored growth solutions for high-value accounts
  • Exceeded all sales and performance targets in first year through strategic planning and execution
  • Currently achieving year-over-year goals 36% faster than the previous year, demonstrating continued growth and efficiency
  • Spearheaded initiatives that resulted in measurable increases in seller engagement, visibility, and profitability

Startups Account Executive - Healthcare

Amazon Web Services
09.2022 - 09.2023
  • Successfully executed targeted prospecting campaigns within the Healthcare Startups territory, resulting in consistent pipeline growth and increased customer engagement
  • Mentored 4 new hires, guiding them through onboarding with a focus on running effective campaigns, improving efficiency, and leading high-impact customer conversations
  • Surpassed 125% attainment from Q1 2022 through Q3 2023, consistently exceeding sales goals
  • Utilized CRM software to track sales activities and manage customer interactions.

Account Executive

Amazon Web Services
01.2022 - 09.2022
  • Supported early-stage customers in their cloud adoption journey by recommending tailored AWS services and delivering relevant technical and business resources
  • Qualified both inbound and outbound leads through discovery calls and needs assessments before passing high-potential opportunities to Account Executives
  • Mentored 2 new hires during onboarding, providing guidance on customer engagement strategies and participating in early-stage client meetings
  • Consistently tracked and managed customer interactions and pipeline progression using Salesforce, ensuring accurate opportunity reporting
  • Exceeded 125% attainment from Q1 2022 through Q3 2022 by driving high-quality engagements and uncovering new opportunities

Education

Bachelor of Science - Business Administration

University of Oregon
Eugene, OR
08-2021

Skills

  • Lead Qualification & Opportunity Management
  • Value-Based Selling
  • Executive Relationship Building
  • Salesforce & Pipeline Forecasting
  • Cloud Solutions & SaaS Sales Expertise
  • Technical Acumen in Cloud and DevOps Platforms

Certification

  • AWS Certified Cloud Practitioner
  • AWS Certified Solutions Architect - Associate

Timeline

Strategic Account Executive

Amazon
01.2024 - Current

Startups Account Executive - Healthcare

Amazon Web Services
09.2022 - 09.2023

Account Executive

Amazon Web Services
01.2022 - 09.2022

Bachelor of Science - Business Administration

University of Oregon