Optimized email marketing campaigns by segmenting mailing lists based on customer preferences, resulting in higher open rates and conversions.
Provided exceptional customer service during promotional events, fostering positive relationships between potential customers and the brand while answering questions about products or services offered.
Analyzed market trends and consumer behavior to inform marketing strategies, leading to better targeting and higher engagement rates.
Implemented tracking tools to monitor campaign performance, providing valuable insights for future optimizations.
Sales Development Representative Intern
Confluent
06.2022 - 08.2022
Supplemented an outbound sales team through multiple quarters
Created lead lists for prospective clients
Shadowed important calls with AE's and SDR's with clients
Learned the ins and outs of the sales processes of a major corporation
Worked on several important projects to help the org as a whole and to reveal important information needed for leadership
Collaborated with marketing, product, finance and engineering teams to develop targeted messages, inform product development, and improve customer satisfaction
Beverage Cart Attendant
Four Oaks Country Club
06.2020 - 08.2021
Operated cash register on golf course and offered a high-level customer service experience
Made personal relationships with customers and built a high energy environment on the course
Learned fundamental business skills such as accounting, inventory management, and controlled customer satisfaction with course owner
Completed daily tasks to ensure an organized space for maximum productivity
College Travel Intern
Fuse Technologies
04.2021 - 05.2021
Help to organize college trips for Providence College with Fuse Technologies providing travel options for students over college breaks
Recruited reps to promote travel to reach all students across different year levels
Education
Bachelor's Degree - Social Science
Providence College
Providence, RI
12.2025
Skills
Microsoft Office suite
Microsoft Excel
Public Speaking
Splash
Salesforce
Activities
CorUnum Meal Center, Lawrence, MA, Volunteer Server, 01/01/19, 12/31/20, Dedicated 24 hours serving food to less fortunate and homeless families of Lawrence MA., Conversed with many different types of people and built relationships.
Surfing with Smiles, Hampton, NH, Volunteer, 01/01/20, 12/31/20, Volunteered and assisted with Surfing with Smiles, allowing individuals with disabilities to engage in surfing lessons.