Caroline Clark
Milton,MA
Summary
Dedicated nursing student with a strong academic background and a passion for patient care. Seeking opportunities to gain clinical experience and apply my knowledge and skills in a healthcare setting. Committed to delivering compassionate and high-quality care to patients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Work Experience
Front Desk Supervisor
TreeTop Adventures Canton, MA
04.2018 - Current
- Supervised and trained a team of front desk staff, ensuring high-quality customer service and efficient operations
- Coordinated and managed all aspects of birthday party bookings, including scheduling, setup, and ensuring a memorable experience for guests
- Greeted and assisted park visitors, providing information on park activities, safety guidelines, and pricing
- Answered phone calls, emails, and inquiries from guests, addressing their questions and concerns promptly and professionally
- Maintained accurate reservation records, handled check-in/check-out procedures, and processed payments through a point-of-sale (POS) system
- Resolved guest complaints and concerns effectively, ensuring a positive and memorable experience
- Collaborated with the management team to implement and enforce safety protocols and operational procedures
Education
Bachelor of Science in Nursing (BSN) -
Massachusetts College of Pharmacy and Health Sciences
12.2024
Master of Arts - Public Health
Elon University
Elon05.2023
Skills
- Phlebotomy
- CPR
- Patient Bathing
- Patient Oral Care
- Direct Patient Care
- Vital Sign Monitoring
Clinical Experience
CareOne at Wilmington
- Worked under the supervision of registered nurses to provide direct patient care.
- Assisted in wound care, performed assessments, and assisted with patient education.
- Administered bed baths to patients with sensitivity and respect, ensuring their comfort and dignity.
- Maintained a clean and hygienic environment, adhering to infection control protocols.
- Collaborated with the healthcare team to monitor and report changes in patients' conditions.
Certification
- Basic Life Support (BLS) Certification
- Phlebotomy Technician
Communication Skills
- Effective communication with patients and families
- Documentation and charting
- Interprofessional collaboration
Volunteer Experience
- Multiple Tri Delta Fundraiser for St. Jude Children’s Research Hospital
- Dance Intern for Insync Center for the Arts
- Burlington, NC Animal Shelter
- Numerous community event with Elon University Cheer
Timeline
Work Experience
Front Desk Supervisor
04.2018 - Current
Bachelor of Science in Nursing (BSN) -
Massachusetts College of Pharmacy and Health Sciences
Master of Arts - Public Health
Elon University