Caroline Clark
Sandersville
Summary
I am dedicated to my work with a proven track record in customer service, team leadership, and conflict resolution. Committed to learning and taking on new tasks.
Overview
4
4
years of professional experience
Work History
Head Bartender
Pickle Barrel Cafe & Sports Pub
Sandersville
04.2022 - Current
- Trained new bartenders in drink preparation and customer service techniques.
- Implemented efficient workflows to optimize bar operations during peak hours.
- Created a welcoming atmosphere by engaging customers and enhancing overall experience.
- Maintained cleanliness of bar area, consistently adhering to sanitation standards.
- Handled customer complaints and disputes to foster satisfaction and loyalty.
- Performed opening and closing duties, including setting up equipment and restocking items.
- Delivered prompt and courteous service to meet guests' needs effectively.
Education
Associate of Applied Science - Diagnostic Medical Sonography
Oconee Fall Line Technical College
Sandersville, GASkills
- Team collaboration
- Customer service
- Conflict resolution
- Time management
- POS system proficiency
- Team leadership
- Staff training and supervision
- Strong communication skills
- Hospitality and accommodation
- Customer service expertise
- Highly reliable
Timeline
Head Bartender
Pickle Barrel Cafe & Sports Pub
04.2022 - Current
Associate of Applied Science - Diagnostic Medical Sonography
Oconee Fall Line Technical College