
Selling specialist with 9 years experience managing $1M+ designer clothing department. Proficient in clienteling and customer service to meet/exceed monthly sales goals.
Responsible for increasing sales in the department as well as maintaining department standards. Tasked with merchandise placement, developing relationships with customers, opening credit and executing price changes.
Responsible for all aspects of the department. Clienteling, floor sets with each new product delivery and leading 2 part time associates. Also in charge of sale sets/markdowns and exceeding sales goals. Had to be knowledgeable about prints and styles of merchandise to ensure customers received the correct product. In charge of maintaining social media channels to increase customer awareness of the events of the department, including new deliveries and gifts with purchase.
Responsible for the bi-weekly payroll of 200+ employees. Also was in charge of all new hire orientation and assisted employees with benefit enrollment. Maintained employee files and was a point of contact for all employee questions and concerns about their employment.
Shadowed and assisted a sales department manager in all aspects of running a successful women’s clothing department.
Product Knowledge
Visual Merchandising
Customer Service
POS Operations
Management
Problem Solving
Communication
Goal attainment