Caroline Cloutier
Keene
Summary
Dynamic financial professional with a proven track record in executive leadership, specializing in team development, organizational growth, and comprehensive financial management. Extensive experience across diverse sectors, including manufacturing, inventory management, human resources, training, marketing, and strategic planning. Recognized for designing robust financial systems and delivering insightful reporting that empowers decision-making at all management levels. Successfully revitalized underperforming financial organizations and managed multi-currency consolidations for corporations ranging from $25M to over $400M, while fostering a culture of continuous learning through effective coaching and mentorship.
Overview
33
33
years of professional experience
Work History
Controller
Bascom Maple Farms, Inc.
Alstead, NH
10.2025 - Current
- Led financial reporting processes, ensuring accuracy and compliance with industry standards.
- Developed and implemented internal controls to enhance financial integrity and mitigate risks.
- Streamlined budgeting processes, improving forecasting accuracy and operational efficiency.
- Oversaw month-end close activities, ensuring timely and precise delivery financial statements and compliance documentation.
Chief Financial Officer
Alexander+Roberts
Keene, NH
10.2018 - Current
- Reporting to the CEO and board of directors: responsible for all financial management, planning, multi-currency Accounts Payable, insurance, monthly closing, payroll, and all Human Resources functions including benefits and management policy development.
- Designed formal processes for $35 million annual budget including all financial reporting, variance analysis and forecasts.
- Distill financial information, create board package and present to board of directors.
- Created documentation process & supervised the creation of written procedures for all processes in finance.
- Revised accounting policies to better recognize revenue and costs in a timely way.
- Re-designed information systems by designing custom Microsoft SQL server-based reporting to meet the needs of management team, finance group, marketing, and sales constituencies.
- Led the team to implement Microsoft Business Central.
- Solely responsible for PPP and ERTC filings that gained almost $1.5 million in financing.
- Ensured payroll, labor law, tax & corporate legal compliance for multi-state operations.
Controller
Carlisle Wide Plank Floors, Inc.
Stoddard, NH
01.2012 - 01.2018
- Reporting to the CEO and Private Equity owners: responsible for all financial and policy development, monthly closing, Accounts Payable/Receivable, Payroll and Human Resources, insurance, and fixed assets.
- Within six weeks of being hired, self-trained to complete all monthly processes and lead the finance group.
- Documented written procedures for all processes in finance as part of a continuous improvement initiative.
- Developed a standard cost system where no such job costing or process cost analysis system existed.
- Streamlined the monthly financial closing process from a long process in Excel to a one-day process using custom reports in Microsoft Dynamics GP.
- Supervise weekly KPI and cash flow reports for executive staff and the board.
- Trained and managed manufacturing staff in inventory management and cost accounting.
- Implemented fixed asset policies and a structured fixed asset tracking system where none existed.
- Initiated formal processes for $34 million annual budget including variance analysis and forecasts.
- Ensured sales tax & corporate legal compliance for multi-state and Canadian operations.
- Solely responsible for managing annual audit with no issues during my tenure.
Controller
Developmental Services of Sullivan County, Inc.
Claremont, NH
01.2008 - 01.2012
- Entered a position that had been vacant for six months. With no training, produced financial statements within two weeks and developed complete financial systems from scratch including all financial procedures.
- Captured revenue 20% faster by retraining staff & redesigning Medicaid data and medical billing systems.
- In charge of strategic Information Technology (IT) planning and managed complete restructuring of IT.
- Developed custom reports and reporting systems in Crystal Reports, Microsoft FRx and Management Reporter, proprietary billing management software and Excel as well as custom applications in Microsoft Access VBA.
- Guided development of $22 million annual budget with sixty cost centers. Prepared financial statements for the board of directors, executives, and managers, as well as managing grant requirements and variance analysis.
- Supervised closing processes, internal controls, reconciliations, and financial reporting programs.
- Managed contracts for over 120 service vendors and commercial lessors.
Financial Analyst
Geisel School of Medicine at Dartmouth
Hanover, NH
01.2005 - 01.2008
- Streamlined monthly closing for a medical practice to reduce financial statement preparation time by over 50% using Oracle, data management and developing a streamlined process and complete documentation.
- Designed and prepared financial and non-financial reports for practice management including budget variance analysis, prepared and analyzed monthly financial statements as well as reporting on budget and other KPI.
Corporate Financial Reporting Manager
FiberMark, Inc.
Brattleboro, VT
01.2003 - 01.2005
- Streamlined financial processes for a $400 million manufacturer using Oracle, JD Edwards, SAP, and Hyperion.
- Consolidated financials from two European entities to U.S. GAAP along with U.S. corporate entities.
- Developed corporate budget and consolidated P&L and balance sheet from twelve operating locations and multiple business units for the board of directors, executive staff, and stakeholders.
- Cut consolidation process time in half, Produced data for SEC 10-K and 10-Q, as well as analysis for MD&A.
Faculty in Residence
Keene State College and New Hampshire Technical Institute
Keene, NH
01.2001 - 01.2002
- Designed, developed, and taught courses in Operations Management, Principles of Management, Statistics and Entrepreneurship.
Regional Manager and Business Analyst
NH Small Business Development Center
Keene, NH
01.1993 - 01.2002
- Designed and presented training programs for business owners in financial management, pricing, market research, internet technology, organizational strategy, cost accounting/cost reduction, and sources of capital.
- Wrote original instruction manuals for small business owners, including the titles: How to Start a Business in New Hampshire and Pricing Your Product or Service and assisted business owners with the SBA lending process and created business plans to secure needed financing.
- Designed and implemented state-wide information systems using Access/VBA for custom analysis of program milestones and marketing objectives.
- Created custom software and a database to fulfill for federal and state grant funding requirement.
Education
MBA -
Plymouth State University
Plymouth, NH01-2002
BS/Management -
Keene State College
Keene, NHTechnical Writing Certificate Program -
Clark University
Worcester, MAtwo+ years undergraduate study - Mechanical Engineering
Rensselaer Polytechnic Institute
Skills
- Financial Reporting
- Human Resource management
- Process improvement
- P/L analysis
- Financial Modeling
- Cash Flow analysis
- Multi-state tax compliance
- Manufacturing cost accounting
- Staff training and development
- Inventory and ERP systems
Specialized Training
- Financial Analysis / Modeling
- Securities and Exchange Commission (SEC) 10-K/10-Q
- LEAN Manufacturing Practitioner
- ERP Systems and Software Training
- Microsoft SQL Server (SSRS)
- Microsoft Access
- Visual Basic for Applications (VBA)
- Microsoft Dynamics Business Central
- Oracle
- Hyperion
- Excel Expert User
Timeline
Controller
Bascom Maple Farms, Inc.
10.2025 - Current
Chief Financial Officer
Alexander+Roberts
10.2018 - Current
Controller
Carlisle Wide Plank Floors, Inc.
01.2012 - 01.2018
Controller
Developmental Services of Sullivan County, Inc.
01.2008 - 01.2012
Financial Analyst
Geisel School of Medicine at Dartmouth
01.2005 - 01.2008
Corporate Financial Reporting Manager
FiberMark, Inc.
01.2003 - 01.2005
Faculty in Residence
Keene State College and New Hampshire Technical Institute
01.2001 - 01.2002
Regional Manager and Business Analyst
NH Small Business Development Center
01.1993 - 01.2002
BS/Management -
Keene State College
Technical Writing Certificate Program -
Clark University
two+ years undergraduate study - Mechanical Engineering
Rensselaer Polytechnic Institute
MBA -
Plymouth State University