Caroline Correa Aguirre
Astoria,New York
Summary
Collaborative Store Manager with extensive experience in retail environments. Set and enforced consistent standards to maintain staff satisfaction and to meet performance targets. Dedicated to maintaining organization and maximizing team efficiency as well as empowering a healthy work culture.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dunkin Donuts Store Manager
Compass Group Chartwells
08.2018 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environments through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted in managing the campus concessions department
- Assisted in managing other retail operations on campus
- Conducted DOH inspections
Dunkin Donuts Supervisor
Compass Group Chartwells
09.2013 - 08.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained order, safety and security of employees in the workplace.
- Completed daily work report sheets and delegated tasks to employees.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Cashier
Compass Group
08.2012 - 09.2013
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate’s Degree - Administration And Finance
Centro Colombiano De Estudios Profesionales
Cali, Colombia05.2006
Skills
- Leadership
- Payroll Administration and Timekeeping
- Retail Merchandise Quality Standards
- Budgeting and Cost Control
- Materials Planning and Logistics
- Inventory Management
Certification
- NYC & NY Wage & Hour
- Manager Cash Handling Policies
- Key IT Controls & Cybersecurity for Hourly & Salaried Associates 2023
- Cornell University Nutrition & Health Workshop
Timeline
Dunkin Donuts Store Manager
Compass Group Chartwells
08.2018 - Current
Dunkin Donuts Supervisor
Compass Group Chartwells
09.2013 - 08.2018
Cashier
Compass Group
08.2012 - 09.2013
Associate’s Degree - Administration And Finance
Centro Colombiano De Estudios Profesionales
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