Caroline Coburn

Responsible for all intake screenings and assisted with the intake process, data entry, liaison between staff, clients, and potential clients, assisted with daily office tasks, responsible for managing time cards, office restocking and cleaning, and scheduling.

• Generated revenue by liaising between doctors and companies to sell preventative health scans.
• Managed a high volume of accounts simultaneously while maintaining an organized schedule for optimal time management.
• Branded preventative health screenings through effective salesmanship and maintained long-term relationships with clients.

• Generated leads through cold-calling, networking and other outreach methods.
• Met with customers to provide information about available products and policies.
• Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
• Facilitated claim resolution process for clients, acting as a liaison between policyholders and insurance carriers to ensure smooth communication and satisfactory outcomes.

• Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
• Controlled resources and utilized assets to achieve qualitative and quantitative targets.

• Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
• Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
• Organized extracurricular activities such as clubs or field trips that enriched students'' learning experiences outside the traditional classroom setting.
• Implemented reading and writing workshops to increase student literacy and support school reading programs.
• Created and developed lesson plans to meet students' academic needs.

• Aided teachers in coordinating extracurricular events and field trips, providing enriching experiences beyond the traditional classroom setting.
• Maintained and operated classroom equipment to maximize use and lifespan.
• Provided ongoing feedback to teachers regarding student progress, facilitating necessary adjustments to better support individual growth.
• Assisted teachers with classroom management and document coordination to maintain positive learning environment.

Designed fitness and diet programs for existing and incoming clients, assisted with front desk operations, and account management.