Caroline Cucuel

• Built and cultivated lasting relationships with client that resulted in record net sales
• Recruited, interviewed,hired, trained and developed A+ talent with amazing retention
• Tracked, analyzed and reported store sales performance metrics to store manager.
• Assisted in managing and controlling schedules
• Recognized for cultivating outreach projects and events
• Managed and controlled operating profit for 3 consecutive years
• Transitioned individually owned store into Lilly Pulitzer corporate store and had highest KPI’s in our district
• Proficient in Excel and implemented tracking strategies to better enhance business
• Implemented multiple strategies to enhance operational procedures
• Safeguarded assets in store in its entirety.

• Resume review, selection, hiring, and onboarding new employees to maintain adequate staffing levels
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Conducted employee performance evaluations, providing constructive feedback for growth and development
• General management and operations
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Mentored team members to enhance professional development and accountability in workplace.

• Championed talent development programs, promoting employee engagement and retention while enhancing overall workforce capabilities.
• Collaborated with senior management to develop strategic initiatives and long term goals to increase sales by 10%.
• Led cross-functional teams for successful completion of major projects, resulting in increased efficiency and client satisfaction.
• Spearheaded organizational restructuring initiatives, streamlining operations and reducing overhead costs.
• Hired and managed employees to maximize productivity

while training staff on best practices and protocols.

• Maintained payroll information by calculating, collecting, and entering data, while maintaining confidentiality.