Caroline Dillon
Tidewater
Summary
Dedicated Registerd Nurse with expertise in clinical documentation improvement, infection prevention and patient care across diverse clincal settings. Proven ability to enhance patient outcomes through effective communication and active listening. Experienced in leading collaborative care initiatives that prioritize quality and teamwork.
Overview
24
24
years of professional experience
2
2
Certifications
Work History
Clinical Documentation Specialist
Legacy Health Systems
Portland
08.2017 - Current
- Reviewed clinical records to ensure alignment with coding and billing requirements.
- Facilitated quality assurance audits to assess and enhance documentation accuracy and completeness.
- Collaborated with healthcare providers to enhance accuracy in clinical documentation practices.
- Maintained database records for effective monitoring and reporting of program progress.
- Utilized persuasive writing skills to successfully appeal medical denials.
Registered Nurse, Occupational Health
Oregon Health and Science University
Portland
10.2010 - 08.2017
- Conducted thorough investigations through detailed chart reviews and workforce interviews to assess infectious diseases and chemical exposures.
- Developed and maintained databases for key epidemiological initiatives and workplace injury prevention.
- Executed medical triage for employees experiencing acute illnesses or injuries.
- Collaborated with departments to identify and mitigate occupational injuries.
- Designed and implemented prevention programs, including respiratory protection initiatives and influenza immunization clinics.
Registered Nurse, Homecare and Hospice
Zia Hospice and Homecare
Albuquerque
05.2009 - 09.2010
- Delivered nursing care for pediatric and adult patients with advanced vascular access devices.
- Conducted serologic sample collection for surveillance testing in post-organ transplant assessments.
- Collaborated extensively with patient providers and care teams to achieve optimal outcomes.
- Performed initial admission assessments to address clinical goals and deliver appropriate services.
- Designed and implemented a comprehensive education program on infectious disease prevention for staff members.
Department of Infection Prevention and Controll
University of New Mexico Hospital
Albuquerque
03.2007 - 05.2009
- Performed daily surveillance of epidemiologically significant organisms.
- Ensured early detection of outbreaks and implementation of measures to decrease the risk of hospital aquired infections.
- Monitored compliance with infection prevention protocols, ensuring adherence to regulations.
- Performed risk assessments to identify potential infection hazards within the hospital environment.
Registered Nurse, Emergency Department
Acoma, Canoncito and Laguna Hospital
San Fidel
03.2003 - 10.2007
- Provided direct patient care in an emergency room setting including triage, assessment, stabilization, and monitoring of adult and pediatric patients.
- Collaboratively developed a nurse managed immunization clinic
- Ensured compliance with hospital policies regarding safety standards, infection control protocols and medication administration practices.
- Performed diagnostic tests, administered medications, and provided treatments according to physicians' orders.
Registered Nurse, Medical-Surgical Unit
Saint Anne's Hospital
Fall River
10.2001 - 03.2003
- Conducted skilled nursing assessments and care planning for adult patients and families.
- Assumed charge nurse responsibilities to oversee daily operations.
- Served as preceptor for nursing students and newly hired nurses, facilitating knowledge transfer.
- Collaborated with interdisciplinary teams to achieve optimal patient outcomes.
Education
Epidemiology
University of New Mexico
Albuquerque, NMBachelor of Science - Nursing
University of Massachusetts
Boston05-2001
Skills
- Effective communication
- Clincial documentation
- Quality assurance audits
- Data analysis
- Problem resolution
- Active listening
- Compliance monitoring
- Conflict resolution
Certification
Registered Nurse - State of Oregon
Accomplishments
Recognized for Excellence in Nursing - New Mexico March of Dimes
Timeline
Clinical Documentation Specialist
Legacy Health Systems
08.2017 - Current
Registered Nurse, Occupational Health
Oregon Health and Science University
10.2010 - 08.2017
Registered Nurse, Homecare and Hospice
Zia Hospice and Homecare
05.2009 - 09.2010
Department of Infection Prevention and Controll
University of New Mexico Hospital
03.2007 - 05.2009
Registered Nurse, Emergency Department
Acoma, Canoncito and Laguna Hospital
03.2003 - 10.2007
Registered Nurse, Medical-Surgical Unit
Saint Anne's Hospital
10.2001 - 03.2003
Epidemiology
University of New Mexico
Bachelor of Science - Nursing
University of Massachusetts