Summary
Overview
Work History
Education
Skills
Additional Information:
Timeline
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Caroline Durham

Richardson,TX

Summary

Dedicated Job Title with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

34
34
years of professional experience

Work History

Office Associate PT

Rooms To Go
06.2018 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
  • Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
  • Prepared daily reconciliation report or cash received and deposits made. Prepare bank deposit vouchers and copies of receipts to be filed with daily paperwork.

Operations Clerk

Hub Financial Services
06.2006 - 02.2012
  • Delivered prompt and accurate assistance on various operational matters such as account updates, transaction inquiries, dispute resolution – elevating customer experience levels significantly during interactions.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Facilitated smooth communication between departments by acting as a liaison, sharing relevant information and updates as necessary.
  • Responded to inquiries from callers seeking information.

Cashier/Customer Service Clerk

Walmart
03.2006 - 06.2006
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

PT Cashier/PT Bookkeeping

Big Lots
09.2001 - 03.2006
  • Performed cash, card, and check transactions to complete customer purchases.
  • Welcomed customers and helped determine their needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Administrative Assistant

North American Coal Corporation
02.1991 - 08.2003
  • Updated legal documents of properties purchased for mining.
  • Purchased and maintained office/kitchen supplies
  • Filled the role of PT Receptionist in 1991-1992, before taking the position of FT Administrative Assistant in August 1992
  • Scheduled meeting for Board Room, Conference Room and Luncheons and Special Events
  • Office equipment coordinator for usage and repairs
  • Trained Associates for phone set-up

Education

Business Administration

Richland College
Dallas, TX

Skills

  • Reception duties
  • Data Entry
  • Multi-line telephone management
  • Positive Attitude
  • Office Administration
  • Prioritizing Work
  • Documentation And Reporting
  • Payment Processing
  • Report Writing

Additional Information:

I have worked in the Administration Assistant field for the last twelve or more years of my life. I am now working Part time and to use my knowledge and skills and explore or expand into different jobs that compliments my many skills, and knowledges.

Timeline

Office Associate PT

Rooms To Go
06.2018 - Current

Operations Clerk

Hub Financial Services
06.2006 - 02.2012

Cashier/Customer Service Clerk

Walmart
03.2006 - 06.2006

PT Cashier/PT Bookkeeping

Big Lots
09.2001 - 03.2006

Administrative Assistant

North American Coal Corporation
02.1991 - 08.2003

Business Administration

Richland College

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Caroline Durham