Caroline Ferrer
Summary
To acquire a position in a progressive people-oriented organization, where self-motivation, hard work, and leadership are rewarded with professional growth and advancement.
Administrative professional with strong background in optimizing front office functions and ensuring exceptional client experiences. Proven ability to manage appointments, coordinate office activities, and support team efficiency. Focused on collaborative teamwork and achieving operational excellence with responsive adaptability to changing needs.
Overview
18
18
years of professional experience
Work History
Professional Artist/Entertainer
J&D Entertain, and The Creative Passion (own Business), Giau's Bar N Bites Restaurant (Manage Entertainment- Weekends)
09.2016 - Current
- Performed in various events for weddings, Houston Events, Holiday Events, and private high-end events.
- Coordinating with clients through meetings and visiting venues to examine requirements for the artists prior performing. Managed all aspects of billing, invoicing, collections, and payroll activities.
- Provided clients with staff entertainers such as Aerialist, professional choreographed dancers, and fire eater bartenders. Also, provided, and responsible for costumes, making sure entertainers are on time, and meals during performance.
- Helped clients with planning and organizing party events and created contracts for each party.
- Manage multiple tasks and remain calm in extremely high paced and stressful environment and work under pressure, and importantly precisely being on time
- Communicates with management, and team on guest requests, per diem responsible for picking up and dropping off costumes, and keeping a professional, and neat appearance, and knowledge of liquor laws and regulation concerning service of alcoholic beverages
- Recruit, hire, train, and evaluate professional artist and entertainers.
- Participated in creative brainstorming sessions to develop new ideas or improve existing ones.
Certified Medical Assistant
Village Family Practice, Dr.Marc H. Feldman
12.2014 - 09.2016
- Prepared Patients for Examination, Took Vitals, Medical Histories
- Assisted Physician with In-Office Procedures, including Phlebotomy, & Routine Pap Pelvic Exam
- Ran EKG, hematology analyzers, protocol RE: cleaning medical instruments
- Maintained Patient Medical Records, Answered Phones & Fax, Scheduled Medical Tests, and Appointments, Verified Insurance, and Medical Software
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Medical Assistant/Office Coordinator
Cardiovascular & Thoracic Surgery, Dr. Uttam Tripathy
02.2012 - 01.2015
- Scheduled Surgeries and Coordinated patient care between multiple Hospitals and care settings
- Functioned as Office Manager and Office Coordinator as needed
- Assisted Surgeon with clinical protocols in the office setting
- Assisted Surgeon in coordinating and promoting the Indian Doctors Association annual GALA, for the greater Houston area
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Certified Medical Assistant
Arrhythmia & Interventional Cardiology Clinic, Dr. Ashraf El-Shalakany
01.2011 - 01.2012
- Prepared Patients for Examinations, Took Vitals and Medical Histories
- Assisted Physician with In-Office Procedures, including Phlebotomy
- Ran EKG, as well as all Pacemaker/ICD office protocols
- Maintained Patient Medical Records, Answered Phones, Scheduled Medical Tests, and Appointments, and Verified Insurance
Cashier (part-time)
Broward Meat & Fish Supermarket
01.2011 - 01.2012
- Reconciled cash registers at the beginning and at the end of every shift, to ensure accuracy and totals for the day
- Resolved customer service issues
- Maintained clean and orderly checkout areas
Medical Records Clerk (per-diem)
Cardiovascular & Thoracic Surgery, Dr. Uttam Tripathy
01.2008 - 01.2010
- Maintained patient files and retrieved files for scheduled appointments
- Filed patients' charts, as well as patient data upon receipt
Education
Associate of Science - Health and Medical Science
Houston Community College
Houston, TX08-2026
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Diagnostic Pain Management & Rehab
01.2010
Certified Medical Assistant
MedVance Institute
Houston01.2009
High School Diploma - undefined
Elsik High School
01.2008
Skills
- Strong Organizational Skills, Self-Driven, Ethical, Strong Interpersonal Skills, Team Player, as well as a Natural Leader
- Customer service
- Patient scheduling
- EMR / EHR
- Direct patient care
- Patient-focused care
- Phlebotomy
- Compassionate
- Compassionate caregiver
- Patient flow management
Timeline
Professional Artist/Entertainer
J&D Entertain, and The Creative Passion (own Business), Giau's Bar N Bites Restaurant (Manage Entertainment- Weekends)
09.2016 - Current
Certified Medical Assistant
Village Family Practice, Dr.Marc H. Feldman
12.2014 - 09.2016
Medical Assistant/Office Coordinator
Cardiovascular & Thoracic Surgery, Dr. Uttam Tripathy
02.2012 - 01.2015
Certified Medical Assistant
Arrhythmia & Interventional Cardiology Clinic, Dr. Ashraf El-Shalakany
01.2011 - 01.2012
Cashier (part-time)
Broward Meat & Fish Supermarket
01.2011 - 01.2012
Medical Records Clerk (per-diem)
Cardiovascular & Thoracic Surgery, Dr. Uttam Tripathy
01.2008 - 01.2010
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Diagnostic Pain Management & Rehab
High School Diploma - undefined
Elsik High School
Associate of Science - Health and Medical Science
Houston Community College
Certified Medical Assistant
MedVance Institute
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