Summary
Work History
Education
Skills
Timeline
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Caroline Frazier

Portland,OR

Summary

Hardworking and passionate job seeker eager to secure entry-level Customer Service position. Ready to become a team player to achieve company goals.

Work History

Billing Clerk

Swagelok Northwest
Portland, OR
  • Input high volume of daily invoices with consistent accuracy.
  • Processed Credit Card Payments
  • Set up new accounts
  • Mailed out invoices

Order Desk Customer Service Representative

Portland Valve & Fitting
Portland, OR
  • Processed high volume of customer phone orders.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Responded to customer requests for products, services and company information.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Developed a special rapport with customers leading to positive feedback from customers.
  • Provided support to both internal and external customers.
  • Handled each customer call with high energy and professionalism when dealing with clients and staff.
  • Delivered the best customer service that one could possibly give, and them some.
  • Always willing to go that "extra," mile.

Personnel Receptionist

Bingham Wilamette Company
Portland, OR
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Processed new hire paperwork

Education

High School Diploma -

Grant High School
Portland, OR

Skills

  • Credit Card Payment Processing
  • Clerical/assisted phone overflow
  • File Maintenance
  • Invoicing and Billing
  • Data Entry
  • Purchasing office supplies
  • People skills

Timeline

High School Diploma -

Grant High School

Billing Clerk

Swagelok Northwest

Order Desk Customer Service Representative

Portland Valve & Fitting

Personnel Receptionist

Bingham Wilamette Company

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Caroline Frazier