Hi, I’m
Caroline Gallegos
Upland,CA
Summary
Successful Human Resources Specialist with six years of expertise in employee recruitment, training and employee management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
10
years of professional experience
Work History
Henkels & McCoy
Human Resources Specialist
02.2021 - Current
Job overview
- Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
- Pre-screened resumes prior to sending to hiring managers for consideration.
- Delivered HR training sessions to staff, managers and executives.
- Developed and maintained positive relationships with external vendors to establish trust and rapport.
- Assisted with writing job postings and job descriptions for boards.
- Partnered with senior leadership to establish HR policies and procedures.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Administered employee benefits programs and assisted with open enrollment.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Henkels & McCoy, Inc
Human Resources Administrator
10.2017 - 01.2021
Job overview
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Updated HR database with new employee information, changes in benefits, and other details.
- Created and delivered HR training sessions to staff, managers and executives.
- Assisted with writing job postings and job descriptions for boards.
- Prepared new hire letters, employee contracts, and corporate policies.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Henkels And McCoy, Inc
Administrative Assistant
01.2017 - 10.2017
Job overview
- Schedule new hire pre-employment drug test
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assist Recruiter with prescreening candidates and onboarding tasks
- Assisted coworkers and staff members with special tasks on daily basis.
- Executed record filing system to improve document organization and management.
- Order background checks for new hires
Apple One, PCV Murcor
Status Representative
01.2016 - 01.2017
Job overview
- Daily interactions and communicating with Real Estate appraisers and vendorsrequesting to submit reports for home evaluations to our clients/lenders in atimely manner
- Efficiently accomplished a high of 70 or more calls daily.
DCG Fulfillment
Customer Service Representative
01.2013 - 01.2016
Job overview
- Organized and handled high volume printing jobs (Orders up to 8,000 to10,000 cartons shipped out in short notice and completed beforedeadline.)
- Utilized online programs such as FedEx Ship Manager, UPS Worldshipsoftware and Malvern system that works both with FedEx and UPS carriers toprint shipping labels
- Yantra system used to process orders from customers such as wavingorders, packing, and modifying orders as requested
- Processed customer orders via emails and phone calls.
Education
Henry J. Kaiser High SchoolFontana, CA
High School Diploma
05.2012
Skills
- Microsoft Access
- Employee Relations
- Manager Coaching and Training
- Train Employees
- Talent Acquisition
- Oracle - Taleo
- Employee Onboarding
- Oracle JD Edwards EnterpriseOne
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Human Resources Specialist
Henkels & McCoy
02.2021 - Current
Human Resources Administrator
Henkels & McCoy, Inc
10.2017 - 01.2021
Administrative Assistant
Henkels And McCoy, Inc
01.2017 - 10.2017
Status Representative
Apple One, PCV Murcor
01.2016 - 01.2017
Customer Service Representative
DCG Fulfillment
01.2013 - 01.2016
Henry J. Kaiser High School
High School Diploma
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