Caroline Giera
Berlin
Summary
Compassionate and dedicated psychiatric technician with 1.5 years of experience at the Institute of Living, delivering proactive, patient-centered care in acute mental health settings.
Skilled in crisis intervention, patient safety, and crisis de-escalation, with a strong foundation in empathetic communication and teamwork.
Proven ability to collaborate effectively with interdisciplinary healthcare teams, while maintaining accurate documentation using Epic computer system.
RQI and BLS Provider certified. Seeking to leverage transferable clinical and technical skills in a new technical role, while continuing to support high-quality patient care and professional growth.
Overview
2
2
years of professional experience
Work History
Psychiatric Technician
Institute of Living Psychiatric Hospital
Hartford
10.2024 - Current
- Provided direct patient care, including ADLs such as hygiene, feeding, toileting, and mobility.
- Supported patients with acute psychiatric conditions while maintaining professionalism, empathy, and boundaries.
- Monitored and recorded vital signs in Epic, and promptly reported changes in the patient's condition to the nursing staff.
- Assisted RNs with admissions, discharges, patient transfers, and unit operations.
- Performed continuous patient safety observations (1:1 supervision, 15-minute checks).
- Utilized verbal de-escalation and crisis intervention techniques to maintain a safe therapeutic environment.
- Accurately document patient behaviors, observations, and care activities in Epic.
- Collaborated effectively with nurses, providers, social workers, and mental health professionals.
Dental Assistant Intern
Dr Kenneth R Finn, DMD
Simsbury
09.2023 - 08.2024
- Assisted in patient intake and prepared treatment rooms for dental procedures.
- Sterilized instruments and maintained cleanliness of work areas and equipment.
- Supported dentists during examinations and procedures by providing necessary tools.
- Floater between clinical and front desk administration.
- Communicated effectively with patients to address concerns and answer questions.
Education
Some College (No Degree) - Psychology
Tunxis Community College
Farmington, CTSkills
- Epic charting
- Patient safety and fall Precautions
- Crisis intervention and De-escalation
- Vital sign monitoring
- Therapeutic communication
- Team collaboration
- Behavioral Health Support
- Compassionate, patient-centered care
- Ability to remain calm under pressure
- Time management in fast-paced environments
Languages
Polish
Professional
Timeline
Psychiatric Technician
Institute of Living Psychiatric Hospital
10.2024 - Current
Dental Assistant Intern
Dr Kenneth R Finn, DMD
09.2023 - 08.2024
Some College (No Degree) - Psychology
Tunxis Community College