Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Caroline Glenn

Carlsbad,CA

Summary

Ready for challenges and focused on meeting future demands in the Health and Wellness Industry. Motivated to learn, grow and excel. Hardworking and passionate job seeker with strong organizational skills eager to secure sales or HR position. Ready to help team achieve company goals.

Seasoned and creative Business Owner/Operator well-versed in technical nuances and details governing top-notch organizational policy. Hands-on approach to drafting strategy and cultivating talent to meet complex, varying expectations. Brings strong business acumen, cultivated over more than 5-year period to deliver superior day-to-day business performance. Real-world practical experience serving vendors, contractors and customers alike to streamline operations.

Exceptional background spent in Restaurant/Music/Catering events industry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Offers strategic planning abilities, background in change management and forward-thinking mindset.

Overview

20
20
years of professional experience

Work History

Children’s Martial Arts Instructor

Alliance Jiu Jitsu Academy
Carlsbad , CA
03.2019 - Current
  • Taught both core principles and fighting techniques to students of all levels.
  • Instructed on proper breathing techniques, stances and forms.
  • Assisted with sparring and contact exercises to pair students of similar rank, size and age.
  • Helped students prevent injuries and rendered calm and professional aid in case of accidents.
  • Organized activities to promote learning and increase student enjoyment.
  • Met needs of different students by adapting teaching materials and methods.
  • Managed over 20 students at a time. Ages ranging from 4 years to 17 years of age.
  • Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
  • Worked with Lead Professor’s to devise and implement support plans to help IP students excel.

Business Owner/Operator

Bar’N Co
Carlsbad , CA
01.2017 - Current
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory and work expectations.
  • Fostered CRM initiatives by promoting environment of interpersonal communication and customer service.
  • Lent business acumen to meet day-to-day strategic objectives.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Oversaw and operated large events including Coachella, Wonderfront Fest, Carlsbad Farmers Market, SD Brewers Guild, San Diego Beer & Wine Fest, Vendor Pop-ups.
  • Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
  • Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
  • Oversaw business budget planning and administration, accounting functions, and purchasing to handle financial needs.
  • Remained up to date on current trends and attended industry trade shows and markets to view and order inventory.
  • Consulted with customers to assess needs and propose optimal solutions. As well as execute full day of operations to their specific needs.
  • Built and deployed operational procedures, training programs and administrative systems to handle needs.
  • Designed and organized team of fabricators to build trailers and portable bars for a mobile bar/ food cart industry.

Lead Server/Bartender

Bellyup Tavern
Solana Beach, CA
05.2012 - Current
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Conducted customer service workshops on quarterly rotation and provided feedback to improve overall product satisfaction.
  • Trained new employees, ensuring company policy compliance and efficiency.
  • Developed and excelled in areas of communication, customer service, sales, and multi-tasking.

Education

Social Wellfare

University of Washington
Seattle, WA
12.2009

Associate Of Arts And Sciences - General Studies

Pierce College
Puyallup, WA

Skills

  • Cost Analysis and Savings
  • Client Needs Assessment
  • Business Operations
  • Staff Management
  • Customer Complaint Resolution
  • Engaging personality
  • Clear and effective communication
  • Hospitality service expertise
  • Offensive and defensive strategy
  • Safety awareness
  • Nutritional education
  • First Aid and CPR
  • Wellness coach
  • Small group practices
  • Motivational leadership style
  • Youth mentor
  • Child psychology knowledge
  • Special-needs childcare

Timeline

Children’s Martial Arts Instructor

Alliance Jiu Jitsu Academy
03.2019 - Current

Business Owner/Operator

Bar’N Co
01.2017 - Current

Lead Server/Bartender

Bellyup Tavern
05.2012 - Current

Social Wellfare

University of Washington

Associate Of Arts And Sciences - General Studies

Pierce College

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Caroline Glenn