Caroline Gomolak
State College,PA
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
3
3
years of professional experience
Work History
Front End Cashier
Pignones Redding Ridge Market
01.2021 - 01.2024
- Communicated with costumers to guarantee quality and assistance assuring food orders were satisfied
- Trained employees to continue tradition, create leadership and please customers needs
- Obtained information on ways in which small businesses are run and operated
Restaurant Hostess
Malibu Taco
05.2023 - 08.2023
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Relayed guest comments or suggestions to manager on duty for further action.
Education
Bachelors - Broadcast Journalism, Sports Studies Minor
Pennsylvania State University
University Park, PA05.2025
Skills
- Adaptable and Flexible
- Organizational Leadership
- High Energy and Stamina
- Verbal Communication
Campus Involvement
Community Chair September 2021 – Present
- Contributed to different club fundraisers, meetings, and activities all benefiting and raising money for THON
- Set personal goals to work and raise money for THON through donor drive page by networking
- Headed planning of meetings, events and yearly recruitment efforts
Additional Information
SKILLS: Red Cross CPR and AED certified, 2022
INTERESTS: Sports: football, soccer, lacrosse, the beach, bagels
Timeline
Restaurant Hostess
Malibu Taco
05.2023 - 08.2023
Front End Cashier
Pignones Redding Ridge Market
01.2021 - 01.2024
Bachelors - Broadcast Journalism, Sports Studies Minor
Pennsylvania State University
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