Summary
Overview
Work History
Education
Skills
Timeline
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Caroline Goodman

Caroline Goodman

West Jefferson,NC

Summary

Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Overview

5
5
years of professional experience

Work History

Administrative Assistant/Staff Tax Accountant

Goodman & Boston, CPAs, PA
05.2020 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Maintained general ledger accuracy through regular account reconciliations, journal entry adjustments, and transaction reviews.
  • Monitored accounts receivable, accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.
  • Managed accounts payable processing, ensuring timely payments to vendors while maximizing cash flow management strategies.
  • Executed financial reporting, managing prepaid accounts, schedules, reconciliations, event settlements, and month-end accruals.
  • Collaborated with external auditors to provide information for audit process.
  • Created journal entry schedules to improve efficiency, support, and documentation of accounting processes.
  • Assisted in budget preparation, providing accurate forecasts for revenue and expenses based on historical trends.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Maintained inventory of office supplies and placed orders.

Sales Associate

TJ Maxx, TJX Companies
09.2022 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Bachelor of Science - Healthcare Administration

Liberty University
Lynchburg, VA
08-2025

High School Diploma -

Ashe County High School
West Jefferson, NC
05-2023

Skills

  • Data entry
  • Office administration
  • Administrative support
  • Time management
  • File organization
  • Microsoft Office Suite
  • Documentation and recordkeeping
  • Appointment scheduling
  • Verbal communication
  • Customer and client relations
  • Computer proficiency
  • Document Organizing

Timeline

Sales Associate

TJ Maxx, TJX Companies
09.2022 - 12.2023

Administrative Assistant/Staff Tax Accountant

Goodman & Boston, CPAs, PA
05.2020 - Current

Bachelor of Science - Healthcare Administration

Liberty University

High School Diploma -

Ashe County High School

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Caroline Goodman