Summary
Overview
Work History
Education
Skills
Timeline
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Caroline Grizzard

Ashland,VA

Summary

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

2
2
years of professional experience

Work History

Food and Beverage Attendant

Cedar Fair, Kings Dominion
Doswell, VA
05.2023 - Current
  • Implemented safety protocols by correctly labeling and storing all food items in accordance with regulations.
  • Communicated effectively with kitchen staff regarding customer orders.
  • Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
  • Maintained a positive attitude towards coworkers and customers at all times.
  • Performed regular inventory checks on food items, promptly reporting restocking requirements to management.
  • Maintained a high level of customer satisfaction by consistently providing exceptional service and attention to detail for all dining experiences.
  • Ensured compliance with health and safety regulations within the restaurant.

Food Service Assistant

Five Guys
Ashland, VA
12.2023 - 03.2024
  • Bagged take-out orders for customers while ensuring the accuracy of orders.
  • Adjusted settings on machines as required throughout the cooking process.
  • Mixed ingredients according to formulas using tools such as blenders or mixers.
  • Cleaned work area and ensured that all safety protocols were followed at all times.
  • Performed maintenance tasks on machines such as lubricating parts and replacing worn components.
  • Set up, operated, and maintained cooking machinery such as steam kettles, fryers, ovens, and pressure cookers.
  • Kept records of batches produced and monitored quality control procedures.
  • Tested samples of cooked products for taste, texture, smell, and appearance prior to release.
  • Broke down, cleaned and sanitized work stations at end of shift.
  • Entered information such as temperature into control panel touch screen.
  • Resolved conflicts between customers when necessary.
  • Processed payments from customers using a POS system.

Restaurant Hostess

Chili's Bar and Grill
Glen Allen, VA
04.2022 - 07.2022
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Managed reservations, waitlists, and special requests for large parties.
  • Greeted guests and sat customers at tables or in waiting areas.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.

Education

High School Diploma -

Liberty University
Lynchburg, VA
05-2025

Some College (No Degree) - Business

Liberty University
Lynchburg, VA

Skills

  • Staff Leadership
  • Phone orders
  • Sanitation Standards
  • Guest Services
  • Upselling strategies
  • Order Management
  • Order Accuracy
  • Inventory
  • Scheduling
  • Data Entry
  • Time Management
  • Verbal and written communication
  • Positive and professional
  • Organization skills
  • Multitasking and prioritization

Timeline

Food Service Assistant

Five Guys
12.2023 - 03.2024

Food and Beverage Attendant

Cedar Fair, Kings Dominion
05.2023 - Current

Restaurant Hostess

Chili's Bar and Grill
04.2022 - 07.2022

High School Diploma -

Liberty University

Some College (No Degree) - Business

Liberty University

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Caroline Grizzard