Caroline Gwin
Suwanee,GA
Summary
Passionate, organized individual seeking to utilize customer relations skills and provide detail-oriented assistance to contribute to a growing team. Experienced in working under pressure in a fast-paced environment, I am dedicated, hardworking, and driven. A reliable and trustworthy employee, I believe I would be an excellent asset to your team.
Overview
11
11
years of professional experience
Work History
Administrative Associate
Christ Fellowship Church
01.2023 - 04.2025
- Establishing documentation and playbooks to record daily operations and event management
- Inventory management: ordering, sorting, and distributing merchandise and equipment
- Conducting merchandise sales
- Establishing and maintaining relationships with contractors and vendors
- Calendar management and appointment scheduling
- Creating and maintaining meeting agendas and notes
- Coordination of regular departmental staff meetings, celebrations, and team gatherings
- Running errands as needed (e.g. picking up food, supplies, equipment, etc.)
- Organization and maintenance of the department cloud storage drive.
- Maintaining expense reporting data and reconciliation of monthly departmental mileage and expense reports.
- Scheduling interviews and providing resources for staff onboarding and development programs.
Dental Assistant
Ideal Dental
03.2022 - 12.2022
- Supporting two dentists and three hygienists in a high-production dental office
- Reviewing patient information and records
- Performing patient x-rays
- Preparing patients for oral exams, treatment, and procedures
- Assisting dentists with procedures including, but not limited to, fillings, crown and bridge preparation and delivery, appliance fabrication, root canal therapy, Invisalign, and oral surgery.
- Providing patients with post-operative instructions, follow-up care notes, and oral hygiene tips
- Dental charting, treatment planning, and record keeping using Eaglesoft
- Scheduling appointments
- Sterilization of instruments, equipment, and operatories
- Managing office inventory, operatory set-up and organization, and ordering supplies
- Training newly hired assistants and setting them up for success at other office locations across South Florida
- Record keeping of monthly production goal and day to day operations
Dental Assistant
Suwanee Family Dentistry
07.2020 - 03.2022
- Supporting four dentists and eight hygienists with daily operations
- Checking in patients and gathering necessary paperwork
- Reviewing patient information and records
- Performing patient x-rays
- Preparing patients for oral exams, treatment, and procedures
- Assisting dentists with procedures including, but not limited to, fillings, sealants, crown and bridge preparation and delivery, and oral surgery.
- Providing patients with post-operative instructions and follow-up care notes
- Fluoride application
- Charting, treatment planning, and record keeping using Eaglesoft
- Scheduling appointments
- Sterilization of instruments, equipment, and operatories
- Managing office inventory and ordering supplies
- Responsible for creating, coordinating, and executing staff bonding opportunities and events
Dental Assistant
Family and Cosmetic Dental Care
07.2019 - 10.2019
- Supporting two dentists and three hygienists in a growing dental practice
- Preparing patients for oral exams, treatment, and procedures
- Preparing and sterilize instruments, equipment, and operatories
- Performing patient x-rays
- Reviewing patient information, medical records, and dental history
- Assisting the dentists with procedures including, but not limited to, fillings, sealants, crown and bridge prep, crown and bridge seats, root canal therapy, extractions, and laser gum surgery
- Providing patients with post-operative instructions, follow-up care notes, and oral hygiene tips
- Fluoride application
- Charting, treatment planning, and record keeping using Eaglesoft
Barista
Starbucks Coffee Company
09.2015 - 07.2019
- Greeting customers upon arrival
- Working with customers at the point of sale and handling payments
- Problem solving and providing customer assistance
- Curation of menu signage and seasonal displays
- Hand-crafting specialty beverages
- Following company procedures for food and beverage prep
- Adhering to food safety policies
Nanny
Private Residence
05.2014 - 08.2016
- Providing daily care and supervision for two young children
- Developing fun games and activities for the children
- Providing transportation to and from sports practices and events, play dates, appointments, etc.
- Cooking meals for breakfast, lunch, and dinner
- Performing house cleaning and tidying
- Attending to necessary errands
- Walking, feeding, and general caretaking of the family dog
Education
Dental Assistant Certification -
Gwinnett Dental Career Academy
Suwanee, GA04.2019
High School Diploma - undefined
Lambert High School
Suwanee, GA01.2017
Skills
- Organizational skills
- Event coordination
- Relationship building
- Exceptional customer service
- Dedicated team player
- Administrative tasks
- Adaptability
Timeline
Administrative Associate
Christ Fellowship Church
01.2023 - 04.2025
Dental Assistant
Ideal Dental
03.2022 - 12.2022
Dental Assistant
Suwanee Family Dentistry
07.2020 - 03.2022
Dental Assistant
Family and Cosmetic Dental Care
07.2019 - 10.2019
Barista
Starbucks Coffee Company
09.2015 - 07.2019
Nanny
Private Residence
05.2014 - 08.2016
High School Diploma - undefined
Lambert High School
Dental Assistant Certification -
Gwinnett Dental Career Academy
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