Caroline Haynor
Springfield,IL
Summary
A hardworking and reliable employee with an extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Nursery Assistant
Westminster presbyterian church
Springfield, IL
08.2021 - 07.2023
- Assisted in planning and implementing age-appropriate activities for the children.
- Prepared snacks and meals for the nursery children according to dietary requirements.
- Provided emotional support, guidance and care to all nursery children.
- Organized play areas with toys, games and equipment to encourage learning through play.
- Ensured that all safety regulations were adhered to at all times.
- Maintained cleanliness of the nursery environment by carrying out regular cleaning duties.
- Communicated effectively with parents, guardians and colleagues regarding any issues or concerns relating to the nursery children.
- Worked closely with other staff members in order to ensure that the needs of every child were met.
- Developed strong relationships with families by providing them with regular updates about their child's progress.
Barista
Starbucks
Springfield , IL
07.2022 - 05.2023
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Ground beans for espresso shots according to individual customer specifications.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
Cashier
Carters Oshkosh
Springfield, IL
01.2022 - 07.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
Cashier
County Market Grocery Store
Springfield, IL
05.2023 - 08.2024
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Cashier
Five Below
Springfield, IL
08.2020 - 11.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Education
Bachelor of Arts - Criminal Justice / Pre Law
Illinois College
Jacksonville, IL05-2027
High School Diploma -
Springfield High School, Springfield, IL
06-2023
Skills
- Customer Service
- Payment Processing
- POS Systems
- Payment Collection
- Food Preparation
- Menu Memorization
- Beverage Preparation
- Coffee expertise
- Opening and closing duties
- Espresso machine operation
- Positive Reinforcement
- Early Childhood Education
Timeline
Cashier
County Market Grocery Store
05.2023 - 08.2024
Barista
Starbucks
07.2022 - 05.2023
Cashier
Carters Oshkosh
01.2022 - 07.2022
Nursery Assistant
Westminster presbyterian church
08.2021 - 07.2023
Cashier
Five Below
08.2020 - 11.2020
Bachelor of Arts - Criminal Justice / Pre Law
Illinois College
High School Diploma -
Springfield High School, Springfield, IL
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