Caroline Heeter, LMSW
Buffalo,NY
Overview
7
7
years of professional experience
1
1
Certification
Work History
Licensed Master of Social Work
University of New Mexico Health and Hospitals
Albuquerque, NM
10.2023 - Current
- Responded promptly to emergency situations by providing crisis intervention services for clients experiencing acute distress.
- Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
- Evaluated potential risks associated with suicidal ideation or homicidal behavior among patients.
Foster Care Case Manager
New Directions Youth and Family Services
Buffalo, NY
04.2022 - Current
- Conducted visitations to assess well-being and environmental conditions for each child.
- Coordinated successful foster care placements or adoptions within assigned caseload.
- Coordinated referrals and program resources for guardians and children monthly.
MSW Student Intern
Department Of Veterans Affairs
Batavia, NY
08.2022 - 05.2023
- Assessed individuals under supervision of licensed social worker to help guide treatment planning.
- Facilitated psychoeducational and therapeutic processing groups.
- Documented client progress and activities in accordance with agency policies and procedures.
Air Force Reservist
Administration/personnel, Air Force Reserve
Niagara Falls, NY
05.2017 - 05.2023
- Assist leadership in administrative duties
- Graduated basic training as an honor graduate in 2017.
- In 2021, received the Airman of the Half award among the squadron level.
Behavior Support Staff
Randolph Academy Hamburg Campus
Hamburg, NY
03.2017 - 06.2019
- Worked as a teachers aide and behavior support with children who have behavioral issues, and emotional issues.
- Fostered crisis interventions by guiding team members in de-escalation of disruptive and unsafe behaviors.
Education
Master of Social Work - Social Work
University At Buffalo
BuffaloBachelor of Science - Social Work
SUNY Buffalo State College
Buffalo NYSkills
- Military training
- Records management
- Case planning
- Individual and Group Counseling
- Crisis Intervention
- Cognitive Behavioral Therapy
- Treatment Planning
- First Aid/CPR
Certification
- EMDR Basic Certification - 2023
Timeline
Licensed Master of Social Work
University of New Mexico Health and Hospitals
10.2023 - Current
- EMDR Basic Certification - 2023
05-2023
MSW Student Intern
Department Of Veterans Affairs
08.2022 - 05.2023
Foster Care Case Manager
New Directions Youth and Family Services
04.2022 - Current
Air Force Reservist
Administration/personnel, Air Force Reserve
05.2017 - 05.2023
Behavior Support Staff
Randolph Academy Hamburg Campus
03.2017 - 06.2019
Master of Social Work - Social Work
University At Buffalo
Bachelor of Science - Social Work
SUNY Buffalo State College
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