Caroline Henry
Maryville,TN
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Mack's Flooring Company
12.2022 - Current
- Answers multi-line phone system to ensure effective and efficient communication with customers.
- Coordinates bookkeeping activities in QuickBooks.
- Interacts with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Processes invoices and expenses using QuickBooks to facilitate on-time payment.
- Sorts and distributes office mail to maintain organization.
Youth Leader
Pathways Church
08.2021 - 11.2022
- Ensured to prioritize clean environment at all times.
- Provided counseling to students with spiritual and personal issues and maintained relationships with students.
- Maintained good relationships with parents through regular communication and active participation in planned activities.
- Collaborated with youth pastor to establish program objectives and achieve outcome goals by devising effective strategies.
Barista
QuickFix Coffee LLC.
04.2020 - 06.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, and utensils daily.
- Controlled line with quick, efficient service.
Instructor
Summit Sports Training Center
11.2019 - 01.2020
- Ensured health and safety of gymnasts.
- Effectively coached athletes on proper skill execution.
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
Receptionist
Studio C Hair Salon
03.2019 - 08.2019
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments and communicated with clients.
- Consistently established kept salon area clean and tidy and maintained presence at desk area.
Education
Bachelor of Science - Human Resource Management
Maryville College
Maryville, TNBachelor of Science - Human Resource Management
Liberty University
Lynchburg, VA12.2023
Skills
- Google Drive, PowerPoint, Excel, QuickBooks
- Excellent Communication
- Dependable and Responsible
- Attention to Detail
- Good Telephone Etiquette
- Written Communication
- Interpersonal Communication
- Organization and Time Management
- Flexible and Adaptable
- Self-Motivated
Clubs and Organizations
Member of The National Society of Leadership and Success, 10/2022 to Present
- Expands critical thinking skills
- Advances skills in management and leadership
Board Member for The Fellowship of Christian Athletes (FCA) Smoky Mountain Region, 04/2023 to Present
- Enhances planning, scheduling, and organizing skills
- Fosters relationships throughout the community and ministry
- Builds and improves communication skills through outreach to local businesses and schools
Timeline
Administrative Assistant
Mack's Flooring Company
12.2022 - Current
Youth Leader
Pathways Church
08.2021 - 11.2022
Barista
QuickFix Coffee LLC.
04.2020 - 06.2021
Instructor
Summit Sports Training Center
11.2019 - 01.2020
Receptionist
Studio C Hair Salon
03.2019 - 08.2019
Bachelor of Science - Human Resource Management
Maryville College
Bachelor of Science - Human Resource Management
Liberty University