Caroline Hoang
Arlington,USA
Summary
Dynamic Senior Talent Acquisition leader adept at navigating complex global environments and driving high-volume hiring initiatives. Demonstrates exceptional problem-solving skills and a history of cultivating strong relationships with clients and stakeholders. Proficient in leading diverse teams within large organizations, including government contractors, to achieve recruitment goals efficiently. Committed to leveraging expertise to enhance organizational talent strategies and operational effectiveness.
Overview
25
25
years of professional experience
Work History
Sr. Executive Recruiter
The Boeing Company
Arlington, VA
08.2024 - Current
- Facilitating full life-cycle recruitment efforts for business units, including GES (Global Enterprise Sustainability), BDS, and Law & Compliance.
- Managing complete recruitment cycles for both pre-identified and externally sourced candidates.
- Present talent maps showcasing key competitors' top talent to enable a recruitment strategy formulation which aligns to reqs.
- Engage semi-passive prospects from competitor firms to gauge interest, aligning with our openings.
- Attending the Wharton Aerospace conference in February.
Executive Search Leader
ManTech International
Herndon, VA
10.2023 - 08.2024
- Partnered with senior TA leadership and stakeholders to help build a best-in-class executive recruitment process, and to identify and hire top leadership talent across Corporate Functions, Defense, and Intelligence sectors.
- Collaborated with senior executives to implement a forward-thinking talent identification framework.
- Spearheaded and managed end-to-end recruitment for executive roles.
- Streamlined onboarding processes tailored to executives.
Senior Director, Client Delivery (Ford Motor Company)
Randstad Sourceright RPO
, remote
02.2021 - 06.2023
- Outsourced to Ford Motor Company’s Talent Acquisition department, responsible for leading full life-cycle recruitment, operations, and P&L for a $10M account.
- Led a team of 50 FTEs at Randstad, responsible for recruitment and sourcing for the Tech and Manufacturing verticals (experienced, campus, and internal mobility hires), as an extension of Ford's Talent Acquisition department.
- In close partnership with Ford's TA team, we led our embedded recruitment team to achieve 120% of Q1-Q2 hiring goals, with 2,500 exempt hires across Ford’s Tech and Manufacturing divisions.
- 2023 President's Club nominee.
- I traveled to Ford HQ to attend client meetings and facilitate quarterly reviews.
Director, Client Delivery (Gilead Sciences)
Randstad Sourceright RPO
02.2021 - 07.2022
- Led the management of a global team of 18 talent sourcers, fully outsourced to Gilead Sciences ($20M account), aligned across corporate, commercial, R&D, and manufacturing. Sourcing and identification of experienced hires, up to Senior Director level.
- Implemented proactive sourcing strategies to support new product launches.
- Restructured key performance indicators alongside Gilead's TA leadership to enhance team efficiency by 43% in 2021.
- Led the migration initiative from the legacy CRM Gr8 People to Yello in Q3 2021, ensuring a smooth system transition; developed SOPs, and supported user training and adoption of the new system; optimized a talent storage and reporting system for preemptive identification by Talent Advisors and Sourcers.
Recruiting Manager, Gartner Digital Markets (GDM), Engineering, Product & Analytics
Gartner
Arlington, VA
12.2018 - 06.2020
- Led a global team of recruiters, overseeing full life-cycle recruitment activities for Tech/Engineering, Product, and Data Analytics for Gartner Digital Markets, a line of business consisting of three acquired companies.
- Decreased overall team Time-to-Fill by 20% during FY 2019.
- In partnership with GDM leaders, developed proactive sourcing strategies enabling recruitment ahead of demand in challenging tech regions such as DC Metro and Austin, TX.
Client Delivery Manager (Talent Acquisition)
PeopleScout RPO
Bethesda, MD
05.2016 - 12.2018
- Outsourced to Marriott’s corporate headquarters Talent Acquisition department as an extension of their team in support of their annual hiring goals.
- Responsible for leading the day-to-day operations of a 22-person recruitment and talent sourcing team at Marriott’s Corporate Headquarters, responsible for 1,500+ exempt (experienced) hires per year across the enterprise, including IT, Finance, HR, and Brand & Marketing.
- Led team to consistently meet significant SLAs, including reducing average Time-to-Fill to 57 days month to month based on 150 hires per month.
- Conducted joint presentations for senior executives on monthly and quarterly review findings.
Commercial and Federal Talent Acquisition Leader
Booz Allen Hamilton
Washington, DC
10.2010 - 04.2016
- Led a team of recruiters supporting Booz Allen's rebranded Commercial Account, a $100M line of business.
- Player/Coach responsible for driving technical (cybersecurity) and non-technical, cleared, and non-cleared talent into the Commercial, Federal Civil, and Intelligence sectors.
- Contributed to $20M revenue growth for the business during FY 2015-2016 by driving effective recruitment strategies.
- Collaborated effectively with senior executive stakeholders to develop proactive talent acquisition strategies.
- Previously led recruitment for Business Analytics and National Security lines of business within Federal Civilian and Intelligence responsible for 350-400 hires per year.
Associate Director, Experienced Hire Recruiting
KPMG, LLP
Washington, DC
08.2005 - 10.2010
- Managed talent acquisition strategies for large-scale professional practices globally, to include Internal Audit, Forensics, Transaction Services, Corporate Restructuring, M&A, and Federal Advisory.
- Led a team of six recruiters in North America to support a business unit of over 1,000 professionals globally.
- Aligned with cross-functional teams to support building new service lines from the ground up (Corporate Restructuring).
- Traveled to major KPMG offices to lead interview days, status meetings, and team meetings.
- Received two KPMG 'High 5' awards for exceptional performance.
- Surpassed the recruitment target in 2009 by achieving 115%; achieved 120% of the 2010 team individual hiring goal.
Recruiting Manager
Navigant Consulting
Washington, DC
05.2004 - 08.2005
- Managed entire recruitment process for Disputes & Investigations, e-Discovery, and Forensic Accounting lines of business.
- Secured approximately 30-40 hires annually via grassroots initiatives, direct sourcing, referrals and digital platforms.
- Implemented strategies aligned with OFCCP regulatory requirements.
- Achieved approximately 70% reduction in agency dependency.
Senior Recruiter, Federal Civil and Intelligence Sectors
Booz | Allen | Hamilton
McLean, VA
10.1999 - 05.2004
- Managed high-volume environment by filling 100+ requisitions each year within Federal Civilian and Intelligence domains.
- Partnered closely with hiring leaders across business units to identify and hire top talent in the government contracting space.
- Executed contingent offer strategies efficiently, contributing to the successful capture of a significant law enforcement contract.
- Client Appreciation Award for Outstanding Performance in 2004
Education
Bachelor of Science (BS) - Business Management (Concentration in Human Resources)
North Carolina State University
Raleigh, NC12.1998
Skills
- Executive search
- Recruitment Performance Indicators
- Market intelligence
- Stakeholder Engagement
- Passive candidate engagement
- Strategic sourcing
- Client relationship management
- Team leadership and development
Affiliations
- Certified Yoga Instructor: RYT 200
Timeline
Sr. Executive Recruiter
The Boeing Company
08.2024 - Current
Executive Search Leader
ManTech International
10.2023 - 08.2024
Senior Director, Client Delivery (Ford Motor Company)
Randstad Sourceright RPO
02.2021 - 06.2023
Director, Client Delivery (Gilead Sciences)
Randstad Sourceright RPO
02.2021 - 07.2022
Recruiting Manager, Gartner Digital Markets (GDM), Engineering, Product & Analytics
Gartner
12.2018 - 06.2020
Client Delivery Manager (Talent Acquisition)
PeopleScout RPO
05.2016 - 12.2018
Commercial and Federal Talent Acquisition Leader
Booz Allen Hamilton
10.2010 - 04.2016
Associate Director, Experienced Hire Recruiting
KPMG, LLP
08.2005 - 10.2010
Recruiting Manager
Navigant Consulting
05.2004 - 08.2005
Senior Recruiter, Federal Civil and Intelligence Sectors
Booz | Allen | Hamilton
10.1999 - 05.2004
Bachelor of Science (BS) - Business Management (Concentration in Human Resources)
North Carolina State University
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