Caroline Houck

• Supervised various locations, enforcing high-quality standards of operation.
• Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
• Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
• Oversaw successful store inventories and special projects, coordinating logistics, staffing, training

Following up on operations of several stores to aid District manager.

* Conduct monthly stock test

* Oversee store conditions and provide guidance

* Handle personal issues along with District manager and corporate Human Rehouses

• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Coached sales associates on product knowledge by using a wide variety of training tools.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

• Onboarded new employees with training and new hire documentation.
• Raised performance in areas of sales, management, and operations by identifying and targeting areas in need of improvement.
• Established and updated work schedules to account for changing staff levels and expected workloads.
• Maintained merchandising and store floor plans to increase sales and store profit margin.

• Maintained team efficiency by strategically delegating daily activities, monitoring output, and rewarding positive contributions.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge, and customer demands.
• Onboarded new employees with training and new hire documentation.
• Raised performance in areas of sales, management, and operations by identifying and targeting areas in need of improvement.
• Evaluated employees' strengths and assigned tasks based upon experience and training.
• Cross-trained existing employees to maximize team agility and performance.