Driven student leveraging studies in Phlebotomy seeks real-world experience as a Certified Phlebotomist. Offers strong interpersonal and task prioritization skills.
Overview
2
2
years of professional experience
Work History
Shift Supervisor
Kentucky Fried Chicken
Pomona, CA
2021.11 - Current
Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Restocked and organized merchandise in front lanes.
Helped customers complete purchases, locate items and join reward programs.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Collected and authorized payments of guests.
Completed inventory counts and ordered merchandise.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Worked closely with shift manager to solve problems and handle customer concerns.
Worked flexible schedule and extra shifts to meet business needs.
Delivered successful training to more than 2 employees during tenure, educating on successful work processes and productivity strategies
Janitorial Worker
Tofasco
La Verne, CA
2021.02 - 2021.05
Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
Damp-mopped hard floors to clean and remove residue or spillage.
Sanitized break area kitchen counters, tables and sinks.
Swept hard surface floors using broom or push broom dust mop.
Organized daily cleaning schedules for custodial team.
Kept building spaces premises clean inside and outside.
Cashier
Kentucky Fried Chicken
Pomona, CA
2019.10 - 2021.02
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Monitored self-checkout systems and provided assistance or intervention where required.
Worked closely with shift manager to solve problems and handle customer concerns.
Maintained current knowledge of store promotions and highlighted sales to customers.
Learned duties for various positions and provided backup at key times.