Summary
Overview
Work History
Education
Skills
Languages
Timeline
Intern
Caroline Jacobo

Caroline Jacobo

Montclair,CA

Summary

Driven student leveraging studies in Phlebotomy seeks real-world experience as a Certified Phlebotomist. Offers strong interpersonal and task prioritization skills.

Overview

2
2
years of professional experience

Work History

Shift Supervisor

Kentucky Fried Chicken
Pomona , CA
2021.11 - Current
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Collected and authorized payments of guests.
  • Completed inventory counts and ordered merchandise.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Delivered successful training to more than 2 employees during tenure, educating on successful work processes and productivity strategies

Janitorial Worker

Tofasco
La Verne , CA
2021.02 - 2021.05
  • Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
  • Damp-mopped hard floors to clean and remove residue or spillage.
  • Sanitized break area kitchen counters, tables and sinks.
  • Swept hard surface floors using broom or push broom dust mop.
  • Organized daily cleaning schedules for custodial team.
  • Kept building spaces premises clean inside and outside.

Cashier

Kentucky Fried Chicken
Pomona , CA
2019.10 - 2021.02
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Learned duties for various positions and provided backup at key times.

Education

High School Diploma -

Phlebotomy Training Specialists
West Covina, CA
06.2020

High School Diploma -

Pomona High School
Pomona, CA
05.2019

Skills

  • Inventory control and record keeping
  • Cash handling expertise
  • Safety understanding
  • Customer Transactions
  • Cooperative Attitude
  • Sweeping and Mopping
  • Work Task Prioritization
  • Reliable and Responsible
  • Problem Solving
  • Cleaning and Sanitizing
  • Specimen Collection
  • Sample Processing
  • Logical Thinking

Timeline

Shift Supervisor

Kentucky Fried Chicken
2021.11 - Current

Janitorial Worker

Tofasco
2021.02 - 2021.05

Cashier

Kentucky Fried Chicken
2019.10 - 2021.02

High School Diploma -

Phlebotomy Training Specialists

High School Diploma -

Pomona High School
Caroline Jacobo