Caroline Johnson
Wildwood,MO
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
20
20
years of professional experience
Work History
PIE Facilitator
Rockwood School District
08.2022 - Current
- Colloborate with business partners in the community to enhance the current curriculum for students in Elementary, Middle, and High School.
- Develop and maintain Department database with resources for partnering facilitators.
Administrative Assistant
Rockwood School District
08.2020 - 05.2022
- Supervise classrooms, playground, cafeteria, as needed
- Respond to phone calls with current information
- Provide communication to households regarding student needs
- Interact with teachers, students, and the community to create a cohesive environment for our school
- Respond to community requests, and manage FMX scheduling for our building.
Substitute Teacher
Rockwood School District
03.2017 - 05.2020
- Review, teach, and monitor lesson plans, as designed by teachers in grades K-5.
Guest Services Representative
Intrawest Management Corporation
05.2004 - 05.2006
- Sold vacation packages to interested guests via computer and telephone
- Created estimates for customers based on travel interests
- Responded to guest concerns, and gathered feedback regarding vacation
- Participated in regular training to improve customer service
- Created airline reservations through Coris booking system
- Served as guest services agent at hotel front desk
- Booked reservations, interacted with guests, and handled any complaints.
Education
Human Development -
Colorado State University
Fort Collins, CO05.1991
Skills
- Customer service
- Communication skills
- Leadership
- Guest services
- Documentation review
- English
- Microsoft word
- Time management
- Computer literacy
- Community Outreach
- Feedback Delivery
- Excellent Communication
- Teamwork and Collaboration
- Written Communication
Hobbies
Accomplished Triathlete, avid seeker of outdoor recreation to include skiing, cycling, hiking.
Timeline
PIE Facilitator
Rockwood School District
08.2022 - Current
Administrative Assistant
Rockwood School District
08.2020 - 05.2022
Substitute Teacher
Rockwood School District
03.2017 - 05.2020
Guest Services Representative
Intrawest Management Corporation
05.2004 - 05.2006
Human Development -
Colorado State University
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