Caroline Jones

• Scheduled over 200+ daily in person and online guest reservations and properly organized timings to ensure guest had to wait a limited amount to be seated
• Greet and acquire knowledge of the details of guests’ ages, food allergies, preference of seating, health concerns and special events to ensure customer satisfaction throughout the duration of their visit
• Operated the front cash register for guest payments for orders, gift cards and aide guests in the details of receipts
• Created relationships with restaurant regulars in order to provide comfortability
• Managed a range of phone calls to organize private events, answer any guest’s questions, take carry-out orders and provide assistance to the managers

• Maintained various documents, performed data entry and was responsible for the organization and proper filing of construction plans and documents
• Collaborated with colleagues overseeing property events and provided proper service to clients
• Respond to phone calls and enquiries at the front desk, provided customer service and greeted visitors and clients
• Performed tasks for work associates

- Gained experience using programs to file taxes, organize documents, and inputting blue prints into CAD

- Worked closely with the interior designer learning the design process

- Emailed and called manufacturers to pick out new textiles, order samples and gain relationships with new manufacturers

- Observed the current project meetings with clients, chose fixtures and other textiles for buildings the company was designing