Caroline Kenny
Wilmington,NC
Summary
People oriented server with 6+ years service industry/alcohol sales experience, delivering exceptional service in south Louisiana and Wilmington NC. Looking for an opportunity to continue to increase my skills in sales in a new environment with my extraordinary work ethic and communication skills. I am a creative problem solver and excel in a collaborative environment
Overview
3
3
years of professional experience
Work History
On Premise Trade Specialist
Coastal Beverage Company
Wilmington, NC
04.2024 - Current
- Created, maintained and cultivated positive relationships with key accounts in the region.
- Participated in weekly meetings with internal teams to discuss progress towards goals.
- Assisted in developing new product launches by providing feedback from customers.
- Researched competitors' activities in order to stay ahead of their strategies.
- Conducted regular market visits to meet customers, identify trends and promote products.
Trainee Sales Representative
Empire Distributors
Wilmington, NC
10.2023 - 04.2024
- Built relationships with existing clients to ensure repeat business.
- Worked closely with senior management on developing strategies for increasing revenue streams.
- Responded promptly to customer inquiries regarding pricing, and availability.
- Developed a comprehensive understanding of company products and services to effectively respond to customer queries or complaints.
- Provided product demonstrations to prospective customers.
Delivery Driver
Empire Distributors Inc
Wilmington, NC
04.2023 - 04.2024
- Delivered wine, beer, and non-alcoholics
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Provided excellent customer service by answering inquiries about products or services being delivered.
Bartender
Bull City Ciderworks
Wilmington
07.2022 - 03.2023
- Kept all products organized
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
Server/Bartender
Mariposa Tapas and Bar
Wilmington
01.2022 - 07.2022
- Greeted guests and provided menus.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Assisted in training new servers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Education
Lafayette High School
05.2016
Skills
- Client Relationship Building
- Goal-Oriented
- Product Demonstrations
- Sales strategy
- Communication
Timeline
On Premise Trade Specialist
Coastal Beverage Company
04.2024 - Current
Trainee Sales Representative
Empire Distributors
10.2023 - 04.2024
Delivery Driver
Empire Distributors Inc
04.2023 - 04.2024
Bartender
Bull City Ciderworks
07.2022 - 03.2023
Server/Bartender
Mariposa Tapas and Bar
01.2022 - 07.2022
Lafayette High School
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