Experienced in providing exceptional customer service and maintaining a positive attitude. Work with multiple departments and take on roles when given the opportunity.
Overview
5
5
years of professional experience
Work History
Receptionist
Nashville Predators
Nashville, TN
07.2024 - Current
Greet incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Resolve customer problems and complaints.
Maintain a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Handle parking for staff throughout the year
Correspond with clients through email, phone, and postal mail.
Do Invoicing weekly
HVAC Technician
Right Time HVAC
Nashville, Tennessee
09.2023 - 02.2024
Supported customers by listening to concerns and fully correcting problems.
Worked professionally and cleanly, picking up trash and organizing tools.
Followed proper procedures when completing electrical work to maintain safe operations.
Detected performance problems and faults by observing systems in operation.
Host
Cracker Barrel
Hendersonville, Tennessee
02.2021 - 08.2022
Coordinated waitstaff to balance workload between restaurant sections.
Anticipated guest needs for personalized and seamless service.
Answered phone calls and provided information on menu items, specials, and operating hours.
Addressed customer concerns or complaints professionally and promptly.
Warehouse Worker
Gap
Gallatin, Tennessee
10.2020 - 04.2022
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Resolved customer problems and complaints.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Handled parking for staff throughout the year
Corresponded with clients through email, phone, and postal mail.