Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caroline Kohl

Hendersonville,TN

Summary

Experienced in providing exceptional customer service and maintaining a positive attitude. Work with multiple departments and take on roles when given the opportunity.

Overview

5
5
years of professional experience

Work History

Receptionist

Nashville Predators
Nashville, TN
07.2024 - Current
  • Greet incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolve customer problems and complaints.
  • Maintain a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Handle parking for staff throughout the year
  • Correspond with clients through email, phone, and postal mail.
  • Do Invoicing weekly

HVAC Technician

Right Time HVAC
Nashville, Tennessee
09.2023 - 02.2024
  • Supported customers by listening to concerns and fully correcting problems.
  • Worked professionally and cleanly, picking up trash and organizing tools.
  • Followed proper procedures when completing electrical work to maintain safe operations.
  • Detected performance problems and faults by observing systems in operation.

Host

Cracker Barrel
Hendersonville, Tennessee
02.2021 - 08.2022
  • Coordinated waitstaff to balance workload between restaurant sections.
  • Anticipated guest needs for personalized and seamless service.
  • Answered phone calls and provided information on menu items, specials, and operating hours.
  • Addressed customer concerns or complaints professionally and promptly.

Warehouse Worker

Gap
Gallatin, Tennessee
10.2020 - 04.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Handled parking for staff throughout the year
  • Corresponded with clients through email, phone, and postal mail.
  • Invoicing weekly

Education

HVAC Certification - HVAC

Tennessee College of Applied Technology
Nashville
12.2023

Skills

  • Time management
  • Problem solver
  • Customer service
  • Quick learner
  • Dedicated employee
  • Organizational Skills
  • Attention to detail
  • Invoicing

Timeline

Receptionist

Nashville Predators
07.2024 - Current

HVAC Technician

Right Time HVAC
09.2023 - 02.2024

Host

Cracker Barrel
02.2021 - 08.2022

Warehouse Worker

Gap
10.2020 - 04.2022

HVAC Certification - HVAC

Tennessee College of Applied Technology